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What's DOS?
Posts: 2
Registered: ‎12-12-2015
Location: USA
Views: 2,709
Message 1 of 3

Ideapad U310 factory reset

Howe are you?

I accidently deleted factory installed Windows program preinstalled on my computer.

is there anyway you can send me a link to down load?


it is Windows 7 and I can provide serial# if necessary.

Sr Support Specialist
Posts: 9,095
Registered: ‎11-30-2015
Location: PH
Views: 2,698
Message 2 of 3

Re: Ideapad U310 factory reset

Hi kimuh72 ,



Welcome to the Community.


Keep your Serial number confidential.

Did you clean install windows reformatting the entire harddrive before or just an in place install?

Did you manage to create a recovery media before?


The factory image resides on a hidden partion on the harddrive and can only be restored on the depot facility.


No harm on trying if it is still working right .

Turning off your pc , then press the Novo key (page 28) ,

System recovery on the menu


You may order your Recovery media set by calling support  

Check your warranty coverage specially if the harddrive broke for repair . 

Else,  you can download windows 

OEM product key would be the challenge , you can try using tools to extract it if needed.

For the drivers needed , its all free for download


Hope this post helped you and gave you idea to proceed.

Just reply back and let us know how it goes. 




** Edit notes: added links for reference on highlighted terms **

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Community SeniorMod
Community SeniorMod
Posts: 7,131
Registered: ‎01-13-2008
Location: US
Views: 2,116
Message 3 of 3

Re: Ideapad U310 factory reset

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