06-21-2014 04:25 PM
This computer is not even a week old. When this first happened I saw that on the bottom side of the laptop were two switches, one for the battery and I guess one for the touch screen, by the way there is not literature on what so ever, and after flipping the switch the touch screen worked perfectly for about a day. Now it has stopped working again, but the switch is in the correct position. All of my drivers are up to date. I am so frustrated with this. the mouse works fine, it is just the touch screen. Please, someone tell me you have had a similar issue with this series of the ideapad and that you have been able to fix it, I really don't want to have to send it in as I use it everyday for work.
06-21-2014 09:36 PM - edited 06-21-2014 10:03 PM
Hi eking4044, welcome to the forum,
Here is your user guide:
Here is your HMM:
Both of those "switches" on the bottom are for the battery. One is a spring loaded switch to open battery, after you push the other one into the open position. This is how you remove the battery, and have nothing to do with the Touch Screen.
Did you delete any of the software that came with your system? The easiest thing you could do is backup your user files to a CD, or some external hard drive, then reset your system using the system recovery. See page 20 of the user guide for the recovery routine. Make sure you have a backup of your user files, before attempting the recovery, as it will set up your system like new. This should solve your problem, but if it doesn't, please post back with further information.
_________________________________________________________________________I'm DO'ing ITYoga 900 Intel(R) Core(TM) i7-6500U CPU @ 2.50GHz (Skylake-Y)
X1 Carbon 2nd Gen (20A8) ThinkPad/YOGA Tablet 2 Pro-1380F/IdeaCentre A520 All-In-One i5-3230M/Lenovo Y470 i7-2630QM/T420
06-22-2014 06:14 PM
I haven't uninstalled any drivers and I have reset the laptop to the factory settings multiple times. It was weird that immediately after switching the 1st switch over the touch screen immediately started working.
06-22-2014 06:16 PM
I have tried to do this again but it hasn't worked, when I tried to do it on the login screen the mouse stopped working for a little bit but when I hit the F6 button it started working again.
06-10-2015 10:21 PM
07-31-2015 03:07 AM
I faced similar issue a while ago. Tried searching on google but didnt' help alot.
But it I did come to know that Lenovo had given all the drivers gift wraped in 'D' drive.
There is a folder under the name of 'Energy Manager'. Installed that, and now it seems to work pretty good.
Hope it helps you.
02-03-2018 11:01 AM
Is there a solution to this issue yet? I have tried the same things and nothing is working. I am back to Windows 8.1 with no touchscreen and when I call Lenovo they tell me I have to pay for repair now. SMH