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so201rr
Paper Tape
Posts: 1
Registered: ‎10-23-2012
Location: UK
Views: 10,219
Message 1 of 10

Ideapad u310 start up problems

My Ideapad won't start, I've had it for about three weeks and it has been working perfectly. When I turn it on, it flashes with the lenovo start up screen and then flashes, and reboots back to the lenovo start up screen. It will repeatedly go to the start up screen but wont actually boot... Can anyone help me, I desperately need my laptop for my schoolwork! thanks, Rachel
Retired Support Specialist
Posts: 1,241
Registered: ‎11-02-2011
Location: India
Views: 10,010
Message 2 of 10

Re: Ideapad u310 start up problems

Hi

 

Welcome To Lenovo Community

 

We are really sorry to hear about the issue you are facing,  

Please try loading bios defaults .by entering into bios

Then use F12 for boot menu that would tell us if the Hdd is even bieng detected or not. 

 

Do give this a try and let us know  

 

 

 

Hope This Helps

Cheers!!!

 

 

 

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joe206
What's DOS?
Posts: 1
Registered: ‎02-14-2013
Location: united states
Views: 9,790
Message 3 of 10

Re: Ideapad u310 start up problems

 I am having the same issue with my bosses laptop.

bbecares
What's DOS?
Posts: 2
Registered: ‎02-21-2013
Location: Vietnam
Views: 9,757
Message 4 of 10

Re: Ideapad u310 start up problems

Hello,

I have a similar problem. My computer is just 3 months old. One day it did not switch on (lights were on but screen totally black). I waited, switched it of pressing the bottom during long time and then I turned it again and it worked. Few days before, it did not work at the second try, nor at thirds, so I tried lots of times and finally I could switch it on. I cant do what you say because the screen is totally black

 

Today, I CAN'T turn my ideapad on. And I bought it in Spain, my homecountry, but now I am living in Vietnam. In the shop I bought it, nobody replies the phone for customers. I need help please. I really need to use my computer everyday for work. 

bbecares
What's DOS?
Posts: 2
Registered: ‎02-21-2013
Location: Vietnam
Views: 9,756
Message 5 of 10

Re: Ideapad u310 start up problems

Hey. I see ur problem is similar to mine and you posted that several days ago. Did you get any solution so far?

Esolo
What's DOS?
Posts: 1
Registered: ‎03-06-2013
Location: Kingston NY
Views: 9,703
Message 6 of 10

Re: Ideapad u310 start up problems

I'm also having this problem. I also desperately need this laptop for school. Please help!
clancey209
Paper Tape
Posts: 4
Registered: ‎03-06-2013
Location: Ventura County, CA
Views: 9,687
Message 7 of 10

Re: Ideapad u310 start up problems

Funny, I've had my U310 for about 3 months.  The screen went black and other than the flash of the caps lock when you hit the power button nothing is happening. With the ac adapter plugged in, the battery light, below the touchpad blinks every once in a while.  Other that that it is dead.

carl123
What's DOS?
Posts: 1
Registered: ‎03-07-2013
Location: Philippines
Views: 9,671
Message 8 of 10

Re: Ideapad u310 start up problems

Same thing happens to me. when i try to open it, only the light on on/off works.

Plywoody
What's DOS?
Posts: 1
Registered: ‎04-15-2013
Location: USA
Views: 9,492
Message 9 of 10

Re: Ideapad u310 start up problems

Same problem here. Morethan 30 minutes with India support center without answer. Looks like HDD failure. Maybe all data lost and need to send PC to the 'repair depot'. Before I send it to the grave yard, any one have luck with a solution?

 

Cannot excape fro mthe start-up screen---script---black screen loop.

 

Thanks

 

Sam99
What's DOS?
Posts: 1
Registered: ‎05-18-2013
Location: Spain
Views: 9,323
Message 10 of 10

Re: Ideapad u310 start up problems

Help pleeeaase!I have the same problem. I was just sending an email and suddenly the screen was black. First i thought it was the battery but that's not it. I can't switch it back on and i don't know what to do. Is there any solution.for this problem?? Did one of you who have the same problem.find a way to.switch your laptop back on?

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