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raisedadead
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Posts: 12
Location: Pune, India
Views: 5,921
Message 1 of 10

Lenovo Ideapad U310 Speaker Problem

Hi All,

 

My Lenovo U310 Ideapad Has been Having speaker problems,

 

The Headphones are working fine but the Inbuilt speakers that are Awefully situated inbetween the hinge and the base of the Screen aren't working.

 

First i thought that this was a issue with the headphone jack assembly that might have cut off the internal speaker circuit due to improper removal of the headphone jack but thats not true because I noticed that Its an Issue with the angle I keep my Screen's tilt.

 

On moving the screen to any angle above 90 or 100 degrees the speakers get cut of and are activated once its below 80 degrees.

 

I am a bit worried any words on that?????

 

regards,

raisedadead.

 

THANKS A LOT IN ADVANCE!!!

regards,
raisedadead.

Benevolently at your service. Using Lenovo Ideapad U310 Ultrabook !
Retired Support Specialist
Posts: 1,226
Location: Egypt
Views: 5,870
Message 2 of 10

Re: Lenovo Ideapad U310 Speaker Problem

Hi raisedadead

 

Welcome in Lenovo Forums 

 

Your clarification regarding moving the Hinges that makes an effect on the speakers performance was enough to know that that over 90% it makes something like confliction on the speakers , according to that we will be highly appreciated if you can contact the below support to have your issue sorted out

 

india.jpg

 

Please let me know

 

Thank 

Alaa

 

 

 



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raisedadead
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Posts: 12
Location: Pune, India
Views: 5,858
Message 3 of 10

Re: Lenovo Ideapad U310 Speaker Problem

Thanks Aala!! I'll get back to you on that!!!

regards,
raisedadead.

Benevolently at your service. Using Lenovo Ideapad U310 Ultrabook !
raisedadead
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Posts: 12
Location: Pune, India
Views: 5,280
Message 4 of 10

Re: Lenovo Ideapad U310 Speaker Problem

Thanks Alaa,

The issue is now resolved, basically the moving hinge actually was obstructing the wire connecting the speakers,as per the service technician. This required replacing the wiring which had been damaged by the hinge. A small manufacturing issue about the wire not attached properly away from the hinge. Thanks
regards,
raisedadead.

Benevolently at your service. Using Lenovo Ideapad U310 Ultrabook !
sgreenblatt
What's DOS?
Posts: 1
Location: United States
Views: 4,763
Message 5 of 10

Re: Lenovo Ideapad U310 Speaker Problem

I'm having an issue with my speaker as well.  I have seen that the sound may stop working depending on how far the screen is tipped back.  I believe this is the same issue that raisedadead experienced.

 

How can I fix this problem?

 

Thanks,

Steve 

raisedadead
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Posts: 12
Location: Pune, India
Views: 4,747
Message 6 of 10

Re: Lenovo Ideapad U310 Speaker Problem

Hi Steve,

 

I guess this is an inherent design flaw with the wiring of the speakers and the hinge. I had to get mine replaced at the Lenovo Service Center and luckily my laptop was under warranty at the time. So I recommend you too to do the same and get it checked with the nearest service center.

 

I hope this helps.

regards,
raisedadead.

Benevolently at your service. Using Lenovo Ideapad U310 Ultrabook !
lemap
What's DOS?
Posts: 1
Location: Belgium
Views: 3,763
Message 7 of 10

Re: Lenovo Ideapad U310 Speaker Problem

Thanks for the information. My U310 is 3 years old and after one week search on Internet, I found Your explanation..
YES I moved the screen today and found mys sounds back up to when the screen is over 90°.
Thanks
Subha1
What's DOS?
Posts: 1
Location: Bangalore
Views: 3,361
Message 8 of 10

Re: Lenovo Ideapad U310 Speaker Problem

Hi ,

thanks, at last after long search I found the source of the problem. I have the problem with my Audio and also with my display.

Could you please also tell me :

* Did you go to Lenovo Service centre, how to you find an authentic Lenovo service centre ?

* How much did it cost for you ?

* Did they repair it infornt of you ? ( I have very bad experience of service centres replacing original parts while repairing !)

Thanks once again.

 

edlee
Paper Tape
Posts: 3
Location: United States
Views: 2,852
Message 9 of 10

Re: Lenovo Ideapad U310 Speaker Problem

does anyone have a step by step guide on how to replace this speaker wire, it has happened on my u310 after three years. It works when the screen is tilted forward, but when it is tilted back, sound does not come out of speaker.

I assume this will happen to more and more u310 as it gets older, can someone please kindly show which wire needs to be replaced.
Community Moderator
Community Moderator
Posts: 4,190
Location: US
Views: 2,846
Message 10 of 10

Re: Lenovo Ideapad U310 Speaker Problem

Welcome to the Lenovo Community edlee !

 

I'm not an owner of your model, but I can point you to some resources to aid in your repair.  Here is the U310's Hardware Maintenance that will explain how to disassemble the laptop. It also has a parts look up section that can be assistance for finding replacement parts.

 

https://download.lenovo.com/consumer/mobiles_pub/ideapad_u310_u410_hmm_1st_edition_mar_2012_english....

 

I've also included a Lenovo Training Video on the U310 model.  The video'es will demonstrate the removal and replacement of various hardware items in your model.

 

https://www.lenovoservicetraining.com/showcase?sid=487&key=TGVuZw==

 

I suspect the speakers and their wires are all one unit.  You could replace the speakers or use an ohm meter to find the break and just replace that section of wire.



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