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Niccolò
What's DOS?
Posts: 1
Registered: ‎04-14-2019
Location: IT
Views: 130
Message 1 of 2

Lenovo Ideapd 720s-13arr brand new - problem with bluescreen

Dear All good evening!

 

A month ago i bought a brand new Ideapad 720s -13ARR with Ryzen 5 2500, 8 GB ram, 256 GB SDD and immediately after 2 weeks (more or less) i started having ploblems with the screen that became blue and computer restarted. Almost every 20 minutes same story. 

I downloaded all updated: same story.

I restarted the notebook as brand new: same story.

I changed the video settings (I've read it online that could help): same story but less often.

 

Do you have any suggestion for final solution? 

 

Thank you!

Niccolò

Social Support Agent
Social Support Agent
Posts: 133
Registered: ‎04-23-2019
Location: US
Views: 50
Message 2 of 2

Re: Lenovo Ideapd 720s-13arr brand new - problem with bluescreen

Hi, Thanks for reaching out. We would like to know more. Did the issues start after any updates or changes were done to the computer? Does the blue screen give you an error message that you can provide us with? Let us know. Thanks.



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