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4 Posts

11-22-2016

US

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  • Posts: 4
  • Registered: ‎11-22-2016
  • Location: US
  • Views: 45
  • Message 1 of 1

Lenovo S330 Chromebook 81jw has a dark screen, won't light up

2019-01-16, 5:50 AM

My daughter's Chromebook has a dark screen.  It's like the lamp has been disconnected.  The machine is booting. 

 

We have tried holding the power and restart key, to do a reset.  Still dark.

 

I have held the power key down for two minutes.  Still dark.

 

I have tried hitting the alt + brighten and darken keys.  Nothing.

 

Hopefully they will honor the warranty or Walmart will take it back.   We've had it for about a month and it is still in warranty, according to the website.

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