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rahuljnu06
Paper Tape
Posts: 5
Registered: ‎07-09-2013
Location: noida, india
Views: 414
Message 1 of 9

Lenovo S405 gets restarted automatically

HI,

 

I have bought Lenove Ideapad S405 2 months back. And I am facing the problem from the beginning that laptop gets restarted automatically, while running. It happens very frequently, generally 3-4 times in few hours. It has windows 8 in it.

Please help on this, as it really making me frustrated :-(

Retired Support Specialist
Posts: 1,226
Registered: ‎11-18-2012
Location: Egypt
Views: 388
Message 2 of 9

Re: Lenovo S405 gets restarted automatically

Dear Rahuljnu

 

Welcome in Lenovo forums

 

Would you please advise if the machine get hot while working on it , If yes please download the below link and install it then send me a screen shot once you open it to make sure of the CPU temp ,

 

Link : http://core-temp.en.softonic.com/

 

 

Please let me know

 

Thanks

Alaa



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rahuljnu06
Paper Tape
Posts: 5
Registered: ‎07-09-2013
Location: noida, india
Views: 378
Message 3 of 9

Re: Lenovo S405 gets restarted automatically

Hi Alaa,

 

when you want me to take screenshot, I have just installed this and took a screenshot of CPU temperature and have attached the same. Please check.

I want to also mention that I have noticed that generally system gets restarted while I am browsing the internet. And restart has occurred on firefox, IE and chrome too. And generally it don't be so hot.temp.jpg

Retired Support Specialist
Posts: 1,226
Registered: ‎11-18-2012
Location: Egypt
Views: 364
Message 4 of 9

Re: Lenovo S405 gets restarted automatically

Dear Rahuljnu

 

Would you please try to make full antivirus scann on the whole system and clean up as it may be a kind of worm attack

 

Once you done please let me know

 

Thanks

Alaa



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If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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rahuljnu06
Paper Tape
Posts: 5
Registered: ‎07-09-2013
Location: noida, india
Views: 345
Message 5 of 9

Re: Lenovo S405 gets restarted automatically

Hi Alaa,

 

I have Windows defender in laptop and its updated. It does not show any virus problem :-(

rahuljnu06
Paper Tape
Posts: 5
Registered: ‎07-09-2013
Location: noida, india
Views: 347
Message 6 of 9

Lenovo S405 gets freezed and needs forced reboot

HI,

 

I have Lenovo S405, bought 2 months back, having Windows 8 installed.

Now problem is that it gets freezed while working and only solution is to reboot forcefully. 

 

Please let me know the solution .....

Retired Support Specialist
Posts: 1,226
Registered: ‎11-18-2012
Location: Egypt
Views: 320
Message 7 of 9

Re: Lenovo S405 gets freezed and needs forced reboot

Dear rahuljnu06

 

Can you try system restore using the latest restore point

 

Thanks

Alaa



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If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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rahuljnu06
Paper Tape
Posts: 5
Registered: ‎07-09-2013
Location: noida, india
Views: 312
Message 8 of 9

Re: Lenovo S405 gets freezed and needs forced reboot

Dear Alaa,

 

How to do that? Please let me know the steps.

Retired Support Specialist
Posts: 1,226
Registered: ‎11-18-2012
Location: Egypt
Views: 293
Message 9 of 9

Re: Lenovo S405 gets freezed and needs forced reboot

Dear Rahuljnu06

 

Welcome in lenovo forums

 

Check the below link to know the steps

 

http://windows.microsoft.com/en-us/windows7/products/features/system-restore

 

Thanks

Alaa

 

 



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