cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
MahmoudNE
Paper Tape
Posts: 2
Registered: ‎11-26-2019
Location: EG
Views: 188
Message 1 of 4

Lenovo S540 shutsdown when booting

Hello,

I've recently purchased a lenovo laptop model S540 Ideapad, and it has that weird thing when I turn it on the keyboard light up and lenovo logo shows up and then it shutdowns then turns on again by itself. but the second time it boots normally as it should

Is there any way to fix that?

 

thanks in advance

Support Specialist
Posts: 458
Registered: ‎11-04-2019
Location: US
Views: 155
Message 2 of 4

Re: Lenovo S540 shutsdown when booting

Hi @MahmoudNE ,

 

Welcome to Community Forums!

 

Were there any recent hardware or software changes?

 

Does it happen all the time when you turn on the computer?

Did you recall any Windows updates?

 

One thing that you can try first is to perform a Power Drain:

  • Shutdown/turn off the computer
  • Unplug AC adapter
  • Press and hold power button for 20 seconds
  • Connect charger and restart

Give us an update on how it goes.

 

Regards



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow @LenovoForums on Twitter!







MahmoudNE
Paper Tape
Posts: 2
Registered: ‎11-26-2019
Location: EG
Views: 149
Message 3 of 4

Re: Lenovo S540 shutsdown when booting

Hi @

 

It happened ever since I bought the laptop before installing windows, It didn't come with windows installed, it had freeDOS and still had the same problem mentioned.

There wasn't any hardware changes, nor software, only installing windows and it was present before that, windows is all up to date.

and yes it happens all the time i turn on the computer

and tried performing a Power Drain as you mentioned, unfortunately it didn't help fixing it.

 

Help is much appreciated.

Regards

 

Support Specialist
Posts: 458
Registered: ‎11-04-2019
Location: US
Views: 136
Message 4 of 4

Re: Lenovo S540 shutsdown when booting

Hi @MahmoudNE ,

 

Thanks for replying. 

 

You can try to perform a factory reset instead. Make sure to back up your files first before proceeding.

After reset and you're still having the same issue, it's possible that already a hardware failure.

 

You may need to call Tech Support for possible repair. Or contact the store where you purchased it if it's still covered for replacement.

 

Regards

 

 



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow @LenovoForums on Twitter!







And we're back...

Move delayed but still coming

Learn More

Check out current deals!


Shop current deals

Top Kudoed Authors