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JonnyMuck
What's DOS?
Posts: 1
Registered: ‎02-26-2018
Location: US
Views: 499
Message 1 of 2

Lenovo U310 Model 4375 Recovery Disc - No recovery partition, Ubuntu

Hello,

 

I recently inherited a Lenovo Ideapad U310 Model 4375 and it currently has Ubuntu installed with no sign of any Windows partitions.

Because of this, I can no longer make a recovery disc (if it was even possible to make in the first place).

 

I've looked up the serial # on Microsoft's website for Windows and the windows product key is to be serviced by OEM (so can't download a Windows 7 ISO).

Also, when trying to go through Lenovo's contact us page, the laptop shows warranty has been expired (whcih is fine). However. I could not find a page where I could purchase the recovery disc.

 

Other things I've tried is pressing the Recovery button on the side and selecting "System Restore" from the boot menu. As expected, this does not work as the partition no longer exists.

 

My questiopn is, where can I get a recovery disc to restore this laptop (Ideapad U310 Model 4375) to factory settings?

 

 

 

Thanks,

Jon

Sr Support Specialist
Posts: 8,344
Registered: ‎11-30-2015
Location: PH
Views: 454
Message 2 of 2

Re: Lenovo U310 Model 4375 Recovery Disc - No recovery partition, Ubuntu

Hi JonnyMuck,

 

Welcome to the Community Forums.

 

You can purchase your recovery media by calling in technical support.

They would be able to connect you to the software department for the original image (OS and drivers) intended for your machine.

 

Hope this helps answer your query.

 

Regards



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