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vandai2995
Paper Tape
Posts: 2
Registered: ‎05-19-2016
Location: UK
Views: 250
Message 1 of 4

Lenovo U310 have problem with battery indicator, help me!

Hi all, same as the tittle, my laptop have problem with battery indicator, it is always on even though I shut the laptop down. When I shut down, the battery indicator is orange...and the day after, the power is decreased to 10%.
Please help me, thanks!
 

 

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 197
Message 2 of 4

Re: Lenovo U310 have problem with battery indicator, help me!

Welcome to the forums Vandai!

 

After you power down (shut off the laptop) are you still plugged in to the external power source (the wall charger)?

 

If the battery indicator light is white, and you still have the charger plugged in, that is "normal"

If the battery indicator light is some other color, such as Red, or Yellow, you have a problem.

 

Let us know how you get on.

Regards,                                                                        

Shashi

 

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vandai2995
Paper Tape
Posts: 2
Registered: ‎05-19-2016
Location: UK
Views: 173
Message 3 of 4

Re: Lenovo U310 have problem with battery indicator, help me!

Sorry for not making it clear! The problem is the battery indicator is yellow after I power down even though it is not plugged in to any external power source! Do you have any suggestions for this problem @Shashi? 

Thanks for your regard!

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 170
Message 4 of 4

Re: Lenovo U310 have problem with battery indicator, help me!

I'd suspect that the battery has gone bad. Can you borrow another one somewhere to test the charging system?

 

  1. Have you tried running the battery reset function in the power manager?
  2. What happens if you remove and re-install the battery?
  3. What happens if you power off the machine and plug in the battery and let it charge?  Will it charge at all? 

Let us know how you get on.

Regards,

Shashi

 

Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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