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Mouldy
Not applicable
Posts: 2
Registered: ‎07-10-2014
Location: Singapore
Views: 2,532
Message 1 of 4

Lenovo U330p Touchpad stopped working suddenly

Hi,

 

I left my Lenovo U330p (bought about 1 mth ago) at rest for a while and the touchpad totally stopped working. Repeated restarts don't seem to remedy the situation, and pressing the F6 button (enabling/disenabling touchpad) does not work as well.

 

Does anyone know what might be causing the problem?

 

Thanks.

Solid_Cruver
Not applicable
Posts: 4,447
Registered: ‎04-22-2013
Location: Philippines
Views: 2,518
Message 2 of 4

Re: Lenovo U330p Touchpad stopped working suddenly

hi Mouldy,

 

Welcome to Lenovo Community Forums!

   Try Unplugging the system from AC.

            Turn the system on Then hold the Power button down till it shuts OFF and continue holding the Power button down after shutoff till another 15 sec.

 

If the touchpad worked again,

   Go to Control Panel / Power Options / Change power setting / Advanced Power Settings and turn on hybrid Sleep.

 

Let me know your findings

Cheers!



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Mouldy
Not applicable
Posts: 2
Registered: ‎07-10-2014
Location: Singapore
Views: 2,508
Message 3 of 4

Re: Lenovo U330p Touchpad stopped working suddenly

This works! However, I can't seem to turn on hybrid sleep via your instructions. I'm using Windows 8.1, does this change anything?

Thanks again!
Solid_Cruver
Not applicable
Posts: 4,447
Registered: ‎04-22-2013
Location: Philippines
Views: 2,502
Message 4 of 4

Re: Lenovo U330p Touchpad stopped working suddenly

hi Mouldy,

 

That's Great,

    If you don't have Hybrid sleep on the said location, It's okay it means that it is Already Disabled.

 

Let me know if you have any oher concern,

Cheers!

Solid Cruver

 



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If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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