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Amit78
Paper Tape
Posts: 1
Registered: ‎03-14-2010
Location: Seattle, WA
Views: 658
Message 1 of 2

Lenovo U350 + win 7 multiple issues

Hello,

 

I got my Lenovo yesterday and love the form factor, but its been plagued with issues including:

 

I can't install my network printer

Built in Camera isn't working

USB Mouse (which works with my other laptops) isn't always recognized by this one

Software install takes forever and sometimes fails (itunes took 45mins, skype took 1hour)

 

Each time i restart or power up the system i get the following message:

 

Problem signature:

  Problem Event Name:                        BlueScreen

  OS Version:                                          6.1.7600.2.0.0.768.3

  Locale ID:                                             1033

 

Additional information about the problem:

  BCCode:                                               9f

  BCP1:                                                    00000004

  BCP2:                                                    00000258

  BCP3:                                                    853004C0

  BCP4:                                                    82D45B24

  OS Version:                                          6_1_7600

  Service Pack:                                       0_0

  Product:                                               768_1

 

Files that help describe the problem:

  C:\Windows\Minidump\031410-21122-01.dmp

  C:\Users\Umi\AppData\Local\Temp\WER-329006-0.sysdata.xml

 

Read our privacy statement online:

  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

 

If the online privacy statement is not available, please read our privacy statement offline:

  C:\windows\system32\en-US\erofflps.txt

 

 

can i fix this myself or should i send this computer in?

 

with thanks,

 

Amit

Retired Moderator
Retired Moderator
Posts: 13,719
Registered: ‎12-07-2009
Location: CZ
Views: 623
Message 2 of 2

Re: Lenovo U350 + win 7 multiple issues

use one key recover button ( novo ) to perform clean install and check if issue(s) persist(s) after that process.

please, let us know.


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