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Paper Tape
Posts: 1
Registered: ‎03-14-2010
Location: Seattle, WA
Views: 658
Message 1 of 2

Lenovo U350 + win 7 multiple issues



I got my Lenovo yesterday and love the form factor, but its been plagued with issues including:


I can't install my network printer

Built in Camera isn't working

USB Mouse (which works with my other laptops) isn't always recognized by this one

Software install takes forever and sometimes fails (itunes took 45mins, skype took 1hour)


Each time i restart or power up the system i get the following message:


Problem signature:

  Problem Event Name:                        BlueScreen

  OS Version:                                          6.1.7600.

  Locale ID:                                             1033


Additional information about the problem:

  BCCode:                                               9f

  BCP1:                                                    00000004

  BCP2:                                                    00000258

  BCP3:                                                    853004C0

  BCP4:                                                    82D45B24

  OS Version:                                          6_1_7600

  Service Pack:                                       0_0

  Product:                                               768_1


Files that help describe the problem:




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can i fix this myself or should i send this computer in?


with thanks,



Retired Moderator
Retired Moderator
Posts: 13,719
Registered: ‎12-07-2009
Location: CZ
Views: 623
Message 2 of 2

Re: Lenovo U350 + win 7 multiple issues

use one key recover button ( novo ) to perform clean install and check if issue(s) persist(s) after that process.

please, let us know.

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