English Community

Lenovo NotebooksLenovo U and S Series Notebooks
All Forum Topics
Options

2 Posts

05-01-2017

US

6 Signins

42 Page Views

  • Posts: 2
  • Registered: ‎05-01-2017
  • Location: US
  • Views: 42
  • Message 1 of 4

Lenovo U430 bottom row keys not working

2017-05-01, 17:26 PM

I had to replace a defective HD and once I installed windows 10 and all the keys except some of the bottom row don't work. 

 

made sure the bios was updated, the kb drivers were up to date. 

 

Any ideas?? 

Reply
Options

9938 Posts

11-30-2015

PH

6778 Signins

729529 Page Views

  • Posts: 9938
  • Registered: ‎11-30-2015
  • Location: PH
  • Views: 729529
  • Message 2 of 4

Re: Lenovo U430 bottom row keys not working

2017-05-01, 21:54 PM

Hi rollyp66 , 

 

Welcome to the Community Forums. 

 

You can try checking it using a different OS or live media to check is same keys are failing. 

Connect it with an external USB keyboard and see if those are working . 

 

It maybe that during opening the cover, that the keyboard connection was moved so that you can try to reset those cables too making sure that contacts are good. 

Herewith is the hardware manual as a guide.

 

Update us how it goes. 

 

Regards

 



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Reply
Options

2 Posts

05-01-2017

US

6 Signins

42 Page Views

  • Posts: 2
  • Registered: ‎05-01-2017
  • Location: US
  • Views: 42
  • Message 3 of 4

Re: Lenovo U430 bottom row keys not working

2017-05-18, 23:17 PM

Yeah some of the bottom keys still don't work, should I replace the keyboard?

Reply
Options

9938 Posts

11-30-2015

PH

6778 Signins

729529 Page Views

  • Posts: 9938
  • Registered: ‎11-30-2015
  • Location: PH
  • Views: 729529
  • Message 4 of 4

Re: Lenovo U430 bottom row keys not working

2017-05-19, 4:18 AM

Hi rollyp66 ,

 

Greetings. 

 

If same issue on a different live boot media and external usb keyboard works even after reseating keyboard cable , then you may proceed with the replacement . This usually goes with the upper case so you may need to check the part number from the parts look up page.

 

Regards



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save