cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
davidhsuphd
Blue Screen Again
Posts: 4
Registered: ‎05-25-2015
Location: Houston, Tx
Views: 995
Message 1 of 8

Lenovo U530 touchpad driver does not install on Windows 8.1. Driver to05wb

Hello:

I did a clean install of Windows 8.1 on my Lenovo U530.  I was able to get all my drivers installed, except for the touchpad.  The version I used was to05wb from the USA Support Website.  The touchpad is responsive, but without the Elan, Synaptics driver, I am unable to use touch gestures on the touchpad.

 

When I try to install it, the files are unpacked and the installer is launched.  But the installer then dies without installing any drivers.

 

Have already done a clean restart to install process twice, so not interested in trying that again.  Please let me know if there are generic drivers for Elan, Synaptics or other Lenovo machines that work on this laptop.

 

Background of install:

  • Windows 8.1 from MS downloads,
  • All windows recommended and critical updates.
  • From Lenovo:
  1. me03wb (Intel Management Engine)
  2. ch03wb  (Intel Chipset)
  3. au04wb  (Realtek Audio)
  4. cr02wb  (Realtek Card Reader)
  5. wwe3078e (Lenovo Energy management)
  • From nvidia:
  1. 352.86-notebook-win8-win7-64bit-international-whql

No other drivers installed.  Everthing else was default from Windows or Windows Update.

Community Moderator
Community Moderator
Posts: 4,286
Registered: ‎11-18-2012
Location: US
Views: 981
Message 2 of 8

Re: Lenovo U530 touchpad driver does not install on Windows 8.1. Driver to05wb

Welcome to the Lenovo Community !

 

Sorry to hear of your problems. 

 

Try installing the generic Synaptic drivers at the link below to see if they fully support what you want them to do....

 

http://www.synaptics.com/en/drivers.php



___________________________________________________________
♦ Find a post helpful? Thank that member by clicking on the ☆Star☆ below
     to award them a Kudo.
♦ Posting a problem and a reply is helpful and it answers your question,
     please mark it as an "Accept As Solution"
♦ I'm not a Lenovo employee, just a volunteer geek who likes to help folks.
Sorry, I don't read unsolicited Private Messages. If you have an issue, posting in     the appropriate forum is the best way to get assistance.

Communities:    English English    Deutsche Deutsche     Español Español     Portugues Portugues     Russian flag Русскоязычное

davidhsuphd
Blue Screen Again
Posts: 4
Registered: ‎05-25-2015
Location: Houston, Tx
Views: 974
Message 3 of 8

Re: Lenovo U530 touchpad driver does not install on Windows 8.1. Driver to05wb

Thanks for the suggestion.  Tried the driver, and it had the same problem.  The installation application stops at the loading stage and fails, and no driver is installed.

 

The touchpad works with the generic Windows HID-compliant interface driver, but without the custom software, I can't enable touch gestures.

 

Further assistance or suggestions are appreciated.

 

Once again, trying to avoid full refresh, as have already tried that twice without success.

Community Moderator
Community Moderator
Posts: 4,286
Registered: ‎11-18-2012
Location: US
Views: 970
Message 4 of 8

Re: Lenovo U530 touchpad driver does not install on Windows 8.1. Driver to05wb

Strange that the installs from two different sources aborts.  Have you tried going into Windows Device Manager and uninstalling the touchpad.  On the reboot Windows will reinstall the touchpad using the native drivers.  Try installing the Lenovo drivers again at this point.

 

Another idea is to going to the Windows Update website and manually do a search for updates.  In the Optional catagory of updates there maybe a Synaptics driver update that you can try installing.

 

Another idea, check to see if there a Lenovo or Driver folder on your hard drive.  Inside there maybe a folder for the Lenovo touchpad drivers. If there is going into Windows Device Manager and select the touchpad and choose to Update the driver using the touchpad folder on your hard drive as the source.



___________________________________________________________
♦ Find a post helpful? Thank that member by clicking on the ☆Star☆ below
     to award them a Kudo.
♦ Posting a problem and a reply is helpful and it answers your question,
     please mark it as an "Accept As Solution"
♦ I'm not a Lenovo employee, just a volunteer geek who likes to help folks.
Sorry, I don't read unsolicited Private Messages. If you have an issue, posting in     the appropriate forum is the best way to get assistance.

Communities:    English English    Deutsche Deutsche     Español Español     Portugues Portugues     Russian flag Русскоязычное

davidhsuphd
Blue Screen Again
Posts: 4
Registered: ‎05-25-2015
Location: Houston, Tx
Views: 963
Message 5 of 8

Re: Lenovo U530 touchpad driver does not install on Windows 8.1. Driver to05wb

Thanks.  That did the trick.  It was a hung install with a hidden window.

Community Moderator
Community Moderator
Posts: 4,286
Registered: ‎11-18-2012
Location: US
Views: 951
Message 6 of 8

Re: Lenovo U530 touchpad driver does not install on Windows 8.1. Driver to05wb

You're welcome. 

 

Glad to hear the problem was resolved.  For the benefit of any future readers that have a similar problem and come across these messages,  which option worked for you ?



___________________________________________________________
♦ Find a post helpful? Thank that member by clicking on the ☆Star☆ below
     to award them a Kudo.
♦ Posting a problem and a reply is helpful and it answers your question,
     please mark it as an "Accept As Solution"
♦ I'm not a Lenovo employee, just a volunteer geek who likes to help folks.
Sorry, I don't read unsolicited Private Messages. If you have an issue, posting in     the appropriate forum is the best way to get assistance.

Communities:    English English    Deutsche Deutsche     Español Español     Portugues Portugues     Russian flag Русскоязычное

davidhsuphd
Blue Screen Again
Posts: 4
Registered: ‎05-25-2015
Location: Houston, Tx
Views: 941
Message 7 of 8

Re: Lenovo U530 touchpad driver does not install on Windows 8.1. Driver to05wb

It worked by uninstalling the old driver first, then installing the Lenovo driver afterwards.

Community Moderator
Community Moderator
Posts: 4,286
Registered: ‎11-18-2012
Location: US
Views: 931
Message 8 of 8

Re: Lenovo U530 touchpad driver does not install on Windows 8.1. Driver to05wb

Thanks for posting back with the update!



___________________________________________________________
♦ Find a post helpful? Thank that member by clicking on the ☆Star☆ below
     to award them a Kudo.
♦ Posting a problem and a reply is helpful and it answers your question,
     please mark it as an "Accept As Solution"
♦ I'm not a Lenovo employee, just a volunteer geek who likes to help folks.
Sorry, I don't read unsolicited Private Messages. If you have an issue, posting in     the appropriate forum is the best way to get assistance.

Communities:    English English    Deutsche Deutsche     Español Español     Portugues Portugues     Russian flag Русскоязычное

Check out current deals!


Shop current deals