05-25-2015 12:46 PM
I did a clean install of Windows 8.1 on my Lenovo U530. I was able to get all my drivers installed, except for the touchpad. The version I used was to05wb from the USA Support Website. The touchpad is responsive, but without the Elan, Synaptics driver, I am unable to use touch gestures on the touchpad.
When I try to install it, the files are unpacked and the installer is launched. But the installer then dies without installing any drivers.
Have already done a clean restart to install process twice, so not interested in trying that again. Please let me know if there are generic drivers for Elan, Synaptics or other Lenovo machines that work on this laptop.
Background of install:
No other drivers installed. Everthing else was default from Windows or Windows Update.
Solved! Go to Solution.
05-25-2015 01:38 PM
Welcome to the Lenovo Community !
Sorry to hear of your problems.
Try installing the generic Synaptic drivers at the link below to see if they fully support what you want them to do....
05-25-2015 03:06 PM
Thanks for the suggestion. Tried the driver, and it had the same problem. The installation application stops at the loading stage and fails, and no driver is installed.
The touchpad works with the generic Windows HID-compliant interface driver, but without the custom software, I can't enable touch gestures.
Further assistance or suggestions are appreciated.
Once again, trying to avoid full refresh, as have already tried that twice without success.
05-25-2015 03:22 PM
Strange that the installs from two different sources aborts. Have you tried going into Windows Device Manager and uninstalling the touchpad. On the reboot Windows will reinstall the touchpad using the native drivers. Try installing the Lenovo drivers again at this point.
Another idea is to going to the Windows Update website and manually do a search for updates. In the Optional catagory of updates there maybe a Synaptics driver update that you can try installing.
Another idea, check to see if there a Lenovo or Driver folder on your hard drive. Inside there maybe a folder for the Lenovo touchpad drivers. If there is going into Windows Device Manager and select the touchpad and choose to Update the driver using the touchpad folder on your hard drive as the source.
05-26-2015 08:09 AM
Glad to hear the problem was resolved. For the benefit of any future readers that have a similar problem and come across these messages, which option worked for you ?
05-27-2015 05:55 AM
Thanks for posting back with the update!