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What's DOS?
Posts: 1
Registered: ‎06-24-2017
Location: NL
Views: 638
Message 1 of 2

Lenovo s21e20 harddrive memory problems

Dear Lenovo,


I have buyed a Lenovo s21e20 2 years ago and  I have a lot of problems.

First the laptop gets very hot beacause of the RAM usage in the background , The second one is that I have always the problem that it says  "You runnning out of memory please close your programs" . I tryed everything I know, even a factory reset doesnt help. After the factory reset I have for example 10 GB free out of 21,4 GB but after a reboot of the computer it goes to 2 GB and even 0 MB. This is very frustrating for me because I am using this for school and nothing helps.

I am running at Windows 8.1 and I have 2 GB of RAM.


Maybe someone can help me with this problem.


Thanks in advanced.

Sr Support Specialist
Posts: 9,498
Registered: ‎11-30-2015
Location: PH
Views: 598
Message 2 of 2

Re: Lenovo s21e20 harddrive memory problems

Hi Arief18,


Welcome to the Community Forums.


Checking on the specification for your model :

Storage: Up to 64GB eMMC (embedded Multi Media Card) flash memory on board

Memory: 2GB or 4GB PC3-12800 1333MHz DDR3L, soldered to systemboard, max 4GB


It would be the limitation of the hardwares that you have as this model is designed for minimum task and storing information using eMMC although it provides speed are intended for online saving and not with the laptop.


About the RAM, 2GB would be minimum for Windows 8 as other programs and resources may demand more specially with browsers that would definitely struggle whith multiple tabs opened. 


More about the memory here:

"You should be using at least double the recommended amount to ensure headroom for additional programs and background services; Windows will run in the officially recommended amount of RAM, but open more than a few programs and your computer will quickly be hobbled."


Better to explain this here on this review.

As the RAM are soldered onboard same as eMMC then upgrade is not an option.


Hope this help answer your query.



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