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Renovatio66
Paper Tape
Posts: 1
Registered: ‎02-12-2018
Location: GB
Views: 308
Message 1 of 1

Lenovo u330 Touch broken hinge

Hi,

 

I bought this laptop December 2015 and to my surprise with a very mild usage the hinge has broken about 20 days ago. It is my only laptop and I also work part-time on this. I am really discomforted now.

 

The hinge was always dodgy as it would rock a little but I gave it the benefit of doubt as this happens with quite a lot of laptops but I never imagined that being such a costly laptop, something like this would happen to my laptop.

 

I contacted Lenovo and the assistant said that he will look into the issue and will email me a copy of the issue, but that never happened. I wonder why.

 

I am not sure what else to do than raise a query here.

 

Thanks,

Renovatio66

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