03-22-2017 05:01 AM
My Lenovo u330p laptop did not wake up from sleep when I open it. It never has problem earlier. I tried push the switch on button, on keyboard esc, enter, etc, click on mouse but not hapend nothing.
I do not know how to reset it. I tried to find a keyboard combination to reset te laptop.
I found a hard reset combination: switch on button+esc+fn.
It make a restart and after open the windows, I have a win 8.
When I want to login to windows I can not.
Because ., m, n, b and much more keyword buttons do not work.
So this is not a changes, these buttons (and more) not make anything when push it...
I open the windows with their virtual keyboard.
And in windows make the same problems my keyboard.
The space is enter, the arrows do not works...
So please help me, because I can not use the laptop.
A bit information about my system...
After "Hard reset" or what...
So when I open the windows with their virtual keyboard I found my all information, datas, pictures, dokuments.
Only I have problem with keyboard.
Sorry, my English is not very weel.
I hope you can undersatnd me.
And thanks for your help.
03-22-2017 11:36 AM
Hi ndrkovcs3 ,
Welcome to the Community Forums.
I would suggest that you take time to back up your files on a different location to avoid data lost just in case.
How was it if you use an external USB keyboard ?
Try to boot using a live media and see if the keyboard.
Would have the same problem with the keys?
Update us how it goes.