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kennyssp
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Posts: 11
Registered: ‎12-02-2012
Location: Vietnam
Views: 528
Message 1 of 5

My brand new U410 has a keyboard key failed

When I got excited with my new laptop, I've just realise that the "s" key on keyboard had a problem. It's hard to type and seems like more loose than the rest of keys. I want to pull it to reassembly again but dont know how to do. Anyway, is it a good idea to take a risk or just go to warranty service. Because now I stay in Vietnam and service here is terrible and slow. I bought this laptop in US

kennyssp
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Posts: 11
Registered: ‎12-02-2012
Location: Vietnam
Views: 501
Message 2 of 5

Re: My brand new U410 has a keyboard key failed

nevermind, I fixed it.
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Community Moderator
Posts: 1,181
Registered: ‎08-28-2011
Location: TH
Views: 483
Message 3 of 5

Re: My brand new U410 has a keyboard key failed

Hi Kenny,

 

good to hear you fixed it,

but please share what you did to fix the "s" key issue,

it may help other owners of the U410 laptop who are having a similar problem,

 

thank you... Zehn

kennyssp
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Posts: 11
Registered: ‎12-02-2012
Location: Vietnam
Views: 476
Message 4 of 5

Re: My brand new U410 has a keyboard key failed

This was so Awkward, Zehn. I was so disappointed about that key, you know, press so much imbalance. But when I packed it and put it in back pack, after a day go for working, I came home and turn in on. Bump, everything woks perfectly. I guess the rubber inside the stroke key ( I don't know what it's called) dislocated, however when I moved, it accidentally moved back to the right position, then that's how I "fixed'.. Next time, maybe anyone experienced this problem just rotate laptop to the opposite side.

Community Moderator
Community Moderator
Posts: 1,181
Registered: ‎08-28-2011
Location: TH
Views: 470
Message 5 of 5

Re: My brand new U410 has a keyboard key failed

Yes, probably some small part has just moved back into place, strange things happen, Smiley Very Happy

and thanks for the prompt feedback, Kenny.

 

Happy computing... Zehn

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