01-12-2018 04:25 AM
Welcome to the Community Forums.
Can you describe how it would not shutdown completely?
Go to Control panel and choose Power options.
Under System Settings, click on Change settings that are currently unavailable.
Ensure Power button settings are set to shutdown.
Look at the Shutdown settings and uncheck the box for Turn on fast start up.
Save changes and shutdown.
Another option is to go to Device Manager.
Under system devices right click on Intel Management Interface and choose properties.
Choose the Power Managent tab and uncheck "allow the computer to turn off this device to save power".
Update us how it goes.