English Community

Lenovo NotebooksLenovo U and S Series Notebooks
All Forum Topics
Options

5 Posts

07-15-2012

Germany

22 Signins

80 Page Views

  • Posts: 5
  • Registered: ‎07-15-2012
  • Location: Germany
  • Views: 80
  • Message 61 of 817

Re: My new u310 gives really low speeds on wifi

2012-07-15, 10:47 AM

Hi,

I've got the same problem here with my new U310. The wireless connection only works when I'm sitting almost directly next to the router. When the laptop is used in another room, the connection is very unstable or completely lost.

WIth other devices like a smartphone (HTC Desire) or an old crappy Acer notebook the wifi works perfectly fine and is also quite fast in that room.

 

Could someone from Lenovo please confirm that they are working on that problem? Because otherwise I would have to return my laptop at the end of my 14 day trial period granted by amazon.

(That would be a shame, since the U310 is a great device in all other aspects. But an ultrabook without halfway decent wifi is like a car without wheels - nice to look at but also quite useless).

 

Technical data of my U310:

BIOS version: LENOVO 65CN13WW, 30.04.2012

WIFI card by broadcom

broadcom driver version: 5.100.82.112

 

 Thanks.

Reply
Options

7 Posts

07-05-2012

7 Signins

86 Page Views

  • Posts: 7
  • Registered: ‎07-05-2012
  • Location:
  • Views: 86
  • Message 62 of 817

Re: My new u310 gives really low speeds on wifi

2012-07-15, 11:03 AM
@OKR-MAN

I have had the candle lit up since 3 weeks now and you guys have just been hiding in low light of this candle. It seems that you guys only can survive in the candle light so that your flaws are hidden from the world.

What exactly do u mean that its not a universal problem. There are people complaining about the same problem from around the world and i am sure there are thousands who feel that putting things on this forum is a waste of time. I could also feel the same but I choose not to because I am hoping that I would be interacting with highly skilled problem solvers who are sensitive towards a problem faced by so many geographies.

Look forward to some constructive interaction to get rid of this issue. I started this thread for a purpose and I feel you are not really helping so maybe you should stay away with your defensiveness. I have got this reply to update my driver multiple times from several people before you. And here is BIOS version is 65CN13WW.

I have a couple of more days before I get my money back so the constructive helpers at Lenevo are requested to help solve the issue if possible.

Thanks
NIshant Chawla
Reply
Options

13 Posts

07-11-2012

India

67 Signins

220 Page Views

  • Posts: 13
  • Registered: ‎07-11-2012
  • Location: India
  • Views: 220
  • Message 63 of 817

Re: My new u310 gives really low speeds on wifi

2012-07-15, 11:43 AM

Nishant,

You got to kick up a fuss and give the dealer a lot of grief. That is the only thing that works. Post reviews on Lenovo India FB page, forums, tech-review sites. Only this kind of pressure will work. The Lenovo India blokes are useless. Tell your dealer that I am returning the machine and need an immediate refund. You know how things work in India. I too have wasted a week and have been promised that tomorrow monday the problem will be solved. If not I will make sure that they take the machine back and refund my money. The dealer has promised me this.  Will keep you posted how my battle with Lenovo goes. They have to stop taking the customer for granted. 

 

Reply
Options

386 Posts

06-08-2012

Ankara , Turkey

351 Signins

9930 Page Views

  • Posts: 386
  • Registered: ‎06-08-2012
  • Location: Ankara , Turkey
  • Views: 9930
  • Message 64 of 817

Re: My new u310 gives really low speeds on wifi

2012-07-15, 11:49 AM

Dear Nishant  , 

 

Increasing the temprature of this topic will not help you believe me . As I said before , you can assume my replies as  broadcasting , you are free not read my posts.  You do not need to answer me even. Take it easy. Sometimes there maybe posts  which is not going to help to problems and you can simply ignore and respect person effort.  Put your self into other people shoes ethical Golden Rule. I put my self into your shoes,  I have spent very long time to find out this issue and still working on it and  I am doing it for free and I am not RA-ONE to fly india by my self to fix the issue. Please kindly respect troubleshooters community. I believe lenovo community will find you solution. 

 

Regards

Reply
Options

43 Posts

07-15-2012

Netherlands

237 Signins

890 Page Views

  • Posts: 43
  • Registered: ‎07-15-2012
  • Location: Netherlands
  • Views: 890
  • Message 65 of 817

Re: My new u310 gives really low speeds on wifi

2012-07-15, 12:13 PM
I do think it is safe to say this issue is unfortunately being noticed by alot of users, with different hardware. Should be noted by lenovo as a serious issue. This is a brand new product, and not everybody knows it ways to the forum. All these reports, on such short notice, should be enough to classify it as high priority.
Reply
Options

6 Posts

07-10-2012

San Miguel de Allende, GTO, Mexico

6 Signins

19 Page Views

  • Posts: 6
  • Registered: ‎07-10-2012
  • Location: San Miguel de Allende, GTO, Mexico
  • Views: 19
  • Message 66 of 817

Re: My new u310 gives really low speeds on wifi

2012-07-15, 15:34 PM

Finally found it -- BIOS version 65CN12WW.  This help?  What do I do now?

Reply
Options

14 Posts

07-08-2012

Romania

99 Signins

510 Page Views

  • Posts: 14
  • Registered: ‎07-08-2012
  • Location: Romania
  • Views: 510
  • Message 67 of 817

Re: My new u310 gives really low speeds on wifi

2012-07-15, 16:43 PM

My BIos version is 65CN13WW 30.04.2102. Please help!

Installed latest drivers from chinese link, nothing happend

Reply
Options

54 Posts

06-17-2012

Hungary

220 Signins

1251 Page Views

  • Posts: 54
  • Registered: ‎06-17-2012
  • Location: Hungary
  • Views: 1251
  • Message 68 of 817

Re: My new u310 gives really low speeds on wifi

2012-07-15, 20:17 PM

Hi,

 

my U410 has bios version 65CN13WW.

Reply
Options

7 Posts

07-05-2012

7 Signins

86 Page Views

  • Posts: 7
  • Registered: ‎07-05-2012
  • Location:
  • Views: 86
  • Message 69 of 817

Re: My new u310 gives really low speeds on wifi

2012-07-16, 10:10 AM
Guys these are my last few hrs with the lenevo U310. Returning it back to store. Going in for the HP Envy 4 series.

My advice to all those out there suffering with the same problem, send it back to the store and go for a better machine.

Thanks you all for your support.

Cheers
Nishant Chawla
Reply
Options

13 Posts

07-11-2012

India

67 Signins

220 Page Views

  • Posts: 13
  • Registered: ‎07-11-2012
  • Location: India
  • Views: 220
  • Message 70 of 817

Re: My new u310 gives really low speeds on wifi

2012-07-16, 10:29 AM

Hi Nishant, 

good for you! Do let me know if you had any problems in getting your money back. I have been promised by my dealer that a senior Lenovo technician will come and sort my problem today. If they don't come today I am going to do the same. 

We should be charging them damages for wasting our time!

Regards,

Amit

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save