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  • Posts: 3
  • Registered: ‎11-28-2019
  • Location: CA
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New S340 15" Touch - Clicking noise when closing laptop

2019-11-28, 20:47 PM



I just received my S340 15" Touch laptop and I found an issue: 


When Laptop is in open position and screen is angled more that 60 degrees, when closing laption I hear clicking noise which comes from the left part of the joint. I see there are 3 wires inside and one wire (in the middle) hooks to something inside, when closing the laptopn (move the screen down) that wire is fixed somehwere inside and seemed pulling and then slides of - clicking noise pops out in that moment and its loud. It seems to me that after a long period of use that wire can be damaged beacuse it rubs every time and can be cut, i am affraid. I am going to replace the laptop now.


Please review the recorded video by the link: https://youtu.be/krVlkN2Bo4g


Is it a rare issue? Is there any chance I get same issue with a replaced laptop?

Are those wires resposible for the touchscreen function?


Thank you.




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