12-09-2013 08:30 AM
I've recently dropped my U410 touch laptop from a small height, but it landed unfortunately and the hard drive was running, which eventually lead to its failure. After getting this hard drive replaced, I ordered the recovery disks in order to reinstall the Windows 8 OS on my machine.
Here is the problem I encountered: the U410 touch does not have a CD drive and thus I cannot insert the recovery disks in the device. I have access to my old laptop and I have been trying for the past few days to connect the two, ( with an Ethernet cable) in order to be able to use the CD drive of my old laptop.
What I have done already:
- repaired my hard drive
- allowed access privileges to everyone on my old laptop CD drive
-recovered the Lenovo recovery disk for my specific model and Windows OS
- tried numerous times ( to no avail) to get the cd working for my new laptop
What I would really appreciate help with:
- instructions how to connect my old CD drive to my newer laptop
- launch the recovery sequence from the CD drive of my old laptop
Any help would be really appreciated,
I am quite lost with this.
Thank you, for your time.
12-11-2013 08:00 AM
Welcome to Lenovo Community Forums!
I’m sorry to hear about your situation as there are many issues in this computer and the best available option to get this issue resolved completely is by Calling Technical Support for Assistance to get the information of the nearest Authorized Service Center.
Click here to open a link where you can select the country and get the exact contact support number. I’m sure they will be a great help.
Do post us back for further queries.