Support in other languages: 
Showing results for 
Search instead for 
Do you mean 

Welcome to the Forums!

Welcome to Lenovo's Peer-to-Peer Discussion Community!
Please note our guidelines. How to register and login and Community FAQs.

Help Lenovo Shape the Future of PCs

Take the ownership survey. Share your ideas with our product team

Community Spotlight

Visit the Community Blog

Are you ready for Windows 10?

Get to know Windows 10
Visit the Windows 10 Support Center
Reply
Fanfold Paper
Posts: 3
Registered: ‎04-25-2012
Location: Bangalore
0 Kudos

Problem with My U400

Hey guys ,

 

I am form india , bought a u400 recently ,but when i put it for charging i feel a eletric shock on the laptop not too much but mild , i do hav 2 more laptop & desktop but not faced the prob with them & the neutral grounding of my house is good . called up the customer care they told me it is coz of the neutral grounding issue @ my place. Any guys out there who has a similar prob if so have u found a solution .

Community Moderator
Posts: 4,061
Registered: ‎01-13-2008
Location: Bainbridge Island, WA, USA
0 Kudos

Re: Problem with My U400

Hello and welcome,

 

Do you feel the shock if you plug in at some other location - in your home, or a different home or business?  It's possible that the particular AC mains socket that you are using is mis-wired, even if your house is correctly grounded.

 

Z.


The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.

 

The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog

English English Community   Deutsche Deutsche Community   Español Comunidad en Español   ru.gif Русскоязычное Сообщество

Community Moderator
Posts: 1,181
Registered: ‎08-28-2011
Location: Thailand
0 Kudos

Re: Problem with My U400

Fanfold Paper
Posts: 3
Registered: ‎04-25-2012
Location: Bangalore
0 Kudos

Re: Problem with My U400

Hi zoltanthegypsy,

 

To begin with thankyou for your kind response & yes i hav checked it with different points @ my house ,even took it to the place where i bought it ,faced the same problem & my office same result .i have a desktop & 2 more laptops but am not faceing such a problem with them .to conclude all this have a 3pin adapter but the u400 has a 2pin i believe this can be the reason but not sure.

Thanyou
John