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3 Posts

02-10-2014

Bogota

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  • Message 21 of 69

Re: S400 Touch - Touch Screen stops working

2014-05-24, 14:58 PM

I never was able to fix the problem with the touch.

Lenovo told me to use windows 8.0, not 8.1

Even though I bough it with an ad saying was ready for 8.1

Y just get tired of it, so my lenovo now is just a second category PC, and I changed brand.

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2 Posts

06-01-2014

Armação dos Búzios, Brazil

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  • Message 22 of 69

Re: S400 Touch - Touch Screen stops working

2014-06-01, 22:05 PM

I do have the same problem, after updating to Win 8.1 touchscreen stops working. Call Lenovo and they sended me 3 DVDs with Win 8, I've format the HD, reisntall and still doesn't work. They've told me there could be some hardware problem, and ask me to wait for them to call... still waiting...

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6 Posts

06-26-2014

Philippines

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  • Message 23 of 69

Re: S400 Touch - Touch Screen stops working

2014-06-26, 15:14 PM

Dear Lenovo, 

 

My laptop screen has just stopped working! -- the same issue with the complaints of these people. Kindly address the problem immediately! 

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6 Posts

06-26-2014

Philippines

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  • Message 24 of 69

Re: S400 Touch - Touch Screen stops working

2014-06-26, 15:24 PM

Hi solid curver, 

 

I did what you did by uninstalling the HID's, unfortunately, touch isn't responding yet. 

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6 Posts

06-26-2014

Philippines

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  • Message 25 of 69

Re: S400 Touch - Touch Screen stops working

2014-06-26, 15:30 PM
Hi, I don't think it has to do with update. Because whatever that update is must have updated my laptop really late since my laptop's touch stopped working just now. It was working fine yesterday, but today, it stopped working. Before this happened, I noticed it has also malfunctioned since the cursor keeps on pinning either on the upper right or upper left corner on the screen . And I cannot do anything to stop it from clicking forever.
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6 Posts

06-26-2014

Philippines

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  • Message 26 of 69

Re: S400 Touch - Touch Screen stops working

2014-06-26, 23:39 PM
Hi Solid curver, your suggestions did not work for my laptop.
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3 Posts

05-12-2014

United States

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  • Message 27 of 69

Re: S400 Touch - Touch Screen stops working

2014-06-30, 0:45 AM

Did you ever get your laptop fixed or did you ever get ahold of a Lenovo team member? I still have not been able to fix my touch screen. And it isn't easy to get ahold of anyone on the Lenovo site either.

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1 Posts

07-26-2014

USA

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  • Message 28 of 69

Re: S400 Touch - Touch Screen stops working

2014-07-26, 23:51 PM

I have an ideapad s400 touch and my touch screen has stopped working. I got this computer in Janurary of this year. It was working until yesteday. I have been reading through some of the other answers and they have said something like they updated to windows 8.1 but i have not as it came with it on my computer. They also said to look in the control pannel >system > next to "pen and touch". and next to "pen and touch" for me says "No Pen or Touch Imput is available for this Display". The touch screen was working up until yesterday and i have the "touch" model so is there anything I am missing?

 

Moderator Note; subject edited; post merged in

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1609 Posts

09-16-2014

United States of America

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  • Message 29 of 69

Re: S400 Touch - Touch Screen stops working

2014-11-14, 20:45 PM

I am investigating reports in the forums of S400 Touch touch screens that stop working.

 

Is there anyone located in the U.S. who might be willing to work with me on this? If you are, please PM me.

 

Thank you,

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2 Posts

06-01-2014

Armação dos Búzios, Brazil

4 Signins

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  • Message 30 of 69

Re: S400 Touch - Touch Screen stops working

2014-11-14, 22:27 PM
A few month ago a technical from Lenovo came home, he bring a new screem, motherboard and flex...
He first try with the screen, and didn't work, them the flex, same... and when he changed the motherboard it finally worked.
BUT, he put the original screen and touch didn't work...
He told me that somehow the 3 new hardware solved the problem.
Now, a few month later, touch is working fine, Upgraded to 8,1 without any problem.
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