01-28-2015 02:13 PM - last edited on 01-28-2015 02:22 PM by Amy_PI_Lenovo
I have a Lenovo s400 and the Touch screen is not functioning. The details highlighted in the blog also describe exactly what happened to my computer - I updated to Windows 8.1, it worked intermittantly for a week and would cease to work after the computer slept for a brief time, then there were ghost taps in the top corners that were inceasant, then it no longer functioned at all. The online support staff attempted all of the software updates to no avail. I am looking for any type of help to resolve this problem.
1/28/15 EDIT: This post was moved to the top of the discussion for escalation purposes. Amy_Lenovo
Solved! Go to Solution.
11-19-2013 03:21 PM
Hello, I decided to post it as I cannot find a solution been trying to find a solution for 3days, but to no avail..
My laptop's touch screen function stopped working last saturday, i don't really know what the problem is,
Here's what I tried to check/do based on the touch screen problems here in the forums
11-21-2013 08:16 AM
Welcome to Lenovo Community Forums!
Can you try Opening Device Manager and open Human interface Devices
Uninstall everything that starts under with "HID-"
If your are not done uninstalling all and it asked for a restart choose restart later then continue uninstalling the one's that starts with HID-
Then Restart your system, check if the touch functionality works.
Can you also check under System Properties windows if it shows touch input detected
12-05-2013 12:56 PM
I'm bumping this thread because I'm having the exact same problem. My touchscreen on my s400 Touch stopped working a few days ago. I upgraded to windows 8.1 a couple weeks ago. I too was able to use the touchscreen since the upgrade, then it stopped working a couple days ago. If I'm remembering correctly it did work for a short time since it stopped working, yesterday I believe. This has me worried as well that it might be a hardware issue. I really hope not.
Anyway, can anyone recommend to me which solutions to try first? Is the list the OP posted a good order to try before trying the steps recommended by others? The only fix I've tried so far is installing new windows 8.1 drivers. I did this today. This did not work. I did not, however, remove any other drivers or other software before installing the new drivers. Should I try uninstalling any old drivers first and then reinstalling? Any help is much appreciated.
12-05-2013 03:11 PM
12-18-2013 06:59 AM