03-02-2011 06:22 PM
i bought my netbook S10-3 about 5 months ago.
Since then, I've been taking a very good care of my netbook.
But today when i opened it, there was a crack acroos the screen.
It was fine until yesterday on my desk, and I never dropped it nor stepped on it.
I just put it in my backpack to go to school and took out from the case, and there was a crack.
I am 100% sure there was no mechanical impact or damage to my netbook or even to my backpack.
so i called Lenovo, and they say "LCD crack" cannot be covered under warranty,
and I need to pay "$280" to replace the screen.
I don't know how this happened. Yeah. of course the screen cannot crack by itself, but still i don't understand.
Is there any way that this problem can be solved under warranty? or at least in a less expensive way?
I am a poor college student, and there is no way i can afford $280 right now.
03-03-2011 05:33 AM