03-11-2011 09:02 PM
Sorry, I've tried 3 FW (3.10, 14.04, 14.05) that sill can't help with my Webcam on S10, which turned grey after 14.04, any more suggestion? I can see my webcam in the control panel and the hardware id is
Thanks in advance
09-01-2011 06:47 AM
I've got exactly the same problem: I didn't (knowingly) install anything new and it's just not working now!
I can't see it in the device manager. When I test it, it says there is no camera.
It"s a S10, Windows XP.
Thanks a lot!
02-06-2012 02:33 AM
Came across a s10e with the problem described in this thread. All download links are dead by now.
On this s10e the camera does not even show up under the device manager...
Anybody have the correct firmware for s10e laying around?
05-04-2012 10:26 AM - edited 05-05-2012 03:16 AM
Same problem, I use firmware upgrade and now grey screen... Is there any way we can download original firmware?
type 4068-2hg sn/xxxxxxx s10e
Lenovo experts please help on this
Mod edit: Removed serial number to prevent abuse.
05-05-2012 02:07 PM - edited 05-05-2012 02:10 PM
I recall some issue on this a couple years ago and I think that Cleo on our team might have had more details. I've checked both of our support sites and don't find the camera firmware. As I recall, it could cause problems if the wrong firmware was applied so it may have been removed.
I'll ask her to stop by and lend a hand. It is the weekend now, so it may be Monday, ok?
05-08-2012 07:56 PM - edited 05-09-2012 12:25 AM
Let me check if i still have the right firmware with me. However, I am not sure it will solve your issue but we can give it a try.
Please refer to this message i posted back in Apr 2009 on the issue.
FYI,no camera firmware available in the support site since few years ago because that was a lot of users mistakenly flashed the wrong one. The workaround for that time on the issue was to have service centre to do the job for you.
Anyway, could you let me know your hardware ID for your camera via Device Manager?
Note: If you do not know to get the info, please refer to this page, message 40 on how to get the hardware ID.
Below here is the example of the hardware IDs. Tell me what you see. Thanks
Hardware IDs :
05-10-2012 10:00 AM - edited 05-10-2012 10:01 AM
05-11-2012 02:32 AM
Hi, I try new firmware but still got gray screen on webcam s10e
here is a new HW ID: