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VV31
Not applicable
Posts: 2
Registered: ‎07-10-2015
Location: Oxon
Views: 368
Message 1 of 6

S20 keeps freezing

I've had my Lenovo S20 for a month or so now, and it keeps freezing when I'm online. My internet connection isn't great but when I'm using wifi on my phone it's fine, but on the laptop it's a nightmare which leads me to think this is the problem. Is there anything I can do to speed things up?

Ashwin_Lenovo
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Posts: 2,405
Registered: ‎08-10-2014
Location: IN
Views: 332
Message 2 of 6

Re: S20 keeps freezing

Hi VV31,

 

Welcome to the Forums  

 

As per the query we understood that you are facing issue with the system freezes when connected to internet in your Lenovo S20 laptop.

 

Try to boot the system to safe mode with networking and check for the issue. Also try to update the drivers and check for the issue.

 

Click here for the WIFI driver for windows 7.

 

Click here for the WIFI driver for windows 8.1.

 

Hope this helps. Do post back if the issue persists.

 

Best regards,         

                                                                            

Ashwin. S



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Ashwin_Lenovo
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Posts: 2,405
Registered: ‎08-10-2014
Location: IN
Views: 316
Message 3 of 6

Re: S20 keeps freezing

Hi VV31,

 

Did you try to boot in safe mode and check for the issue, also did reinstall the drivers and check?

 

Best regards,         

                                                                            

Ashwin. S



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If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

VV31
Not applicable
Posts: 2
Registered: ‎07-10-2015
Location: Oxon
Views: 308
Message 4 of 6

Re: S20 keeps freezing

I don't know what I'd be looking for if I booted in safe mode!
Ashwin_Lenovo
Not applicable
Posts: 2,405
Registered: ‎08-10-2014
Location: IN
Views: 298
Message 5 of 6

Re: S20 keeps freezing

Hi VV31,

 

Boot into safe mode with networking as you will be able to access the internet, use the internet and check if the issue occurs. Also try in different browsers.

 

Hope this helps. Do post back if the issue persists.

 

Best regards,         

                                                                            

Ashwin. S



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Erun
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Posts: 1
Registered: ‎11-18-2015
Location: Spain
Views: 206
Message 6 of 6

Re: S20 keeps freezing

My S20 also freezes randomly.

Windows tips are useless for me since I'm using Ubuntu (Ubuntu Studio 15.10).

To be completely fair, I also changed the HD for a Samsung EVO SSD 250 GB.

Everything works fine and fast for hours or minutes, because suddenly it freezes without any cause.

Can you help me?

 

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