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Paper Tape
Posts: 3
Registered: ‎02-11-2012
Location: Germany
0 Kudos

S205: Keyboard AND Touchpad broken Win 7 HP 64 Bit

[ Edited ]

Hi,

I know the issue is around, but did anyone come across the problem that both, the keyboard and the touchpad fail?

Done all the tricks recommended, and never seen a thing that once you got the newly installed driver running, suddenly it is gone again and nothing works again. I came across tonnes of bugs in my engineering life, but this one is lame.

 

Anyone had experience with a working notebook after sending to service center?

I wonder if this  bug is also related to Win 7 64bit, which is not 100% stable in many situations.

 

What I need to know from Lenovo or experienced customer:

 

Service center or debug it again?

 

Thanks and have a great day.

 

 

Community Moderator
Posts: 13,431
Registered: ‎12-07-2009
Location: Česká Republika
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Re: S205: Keyboard AND Touchpad broken Win 7 HP 64 Bit

hi xxxxxl
as you are aware of the solution, it sounds like you'll need hardware support. but, before, to make sure if it's not windows issue, can you perform clean windows installation or use linux?

if it doesn't work, it'd be better to call support line.
hope this helps.

http://www.krasotaiskusstva.com
Paper Tape
Posts: 3
Registered: ‎02-11-2012
Location: Germany
0 Kudos

Re: S205: Keyboard AND Touchpad broken Win 7 HP 64 Bit

Hi yigit,
Motivated myself to brutally remove all keyboard and touchpad drivers and it works again (for now).
Don't care for any cool touchpad functionality so could live with this.
Wondering if it lasts after several sessions of computer use.
Will report on this later.
Cheers
Highlighted
Paper Tape
Posts: 3
Registered: ‎02-11-2012
Location: Germany
0 Kudos

Re: S205: Keyboard AND Touchpad broken Win 7 HP 64 Bit

Hi yigit,
The bug is actually back. Really strange honestly. Notebook works after deinstallation, several restarts and complete shutdowns and even the whole evening and suddenly after some days it fails.

It's haunted!