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vmorhaim
What's DOS?
Posts: 1
Registered: ‎10-17-2015
Location: new york
Views: 1,366
Message 11 of 14

Re: S21e-20 trackpad stops working after installing Windows 10

This works. Thanks so much!

tbritton
Paper Tape
Posts: 1
Registered: ‎04-18-2017
Location: US
Views: 792
Message 12 of 14

Re: S21e-20 trackpad stops working after installing Windows 10

I just went through this installing the "Creator's" update.

 

The Serial I/O is a key ingredient, but if you are upgrading it will show as already being installed. Repairing does not do the trick -- you need to uninstall the old version, restart, and then install fresh and restart again. Then the trackpad will appear after restarting.

 

Thanks to everyone who contributed to this thread!

 

Terry

webedi
What's DOS?
Posts: 2
Registered: ‎10-13-2015
Location: United Kingdom
Views: 785
Message 13 of 14

Re: S21e-20 trackpad stops working after installing Windows 10

This issue has been a complete balls up from Lenovos point of view. 

I sold one of these laptops to me neighbor.  I should've just put it straight in the bin.  She's brought it backt o me today sto sort out.

 

Thanks for your solution there.  I'll give that a go when I get home..

janmark200925
What's DOS?
Posts: 1
Registered: ‎02-02-2018
Location: PH
Views: 471
Message 14 of 14

Re: S21e-20 trackpad stops working after installing Windows 10

thank you very much.. it solved my trackpad problem as well. been looking everywhere until i ended up here.. two huge thumbs up brother!

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