S410p Touch Screen Stopped Working

[klawdin]

My laptop's touch screen function stopped working just a while ago. When I shut down my laptop, tere's this windows update that lasted for more or less an hour. After that, the touch screen just stopped working. Note that there hasn't been any program installation prior to the antivirus uninstallation - all programs and files contained in the laptop is as it was the moment I bought it.

*Laptop's running Windows 8 Single Language

[Solid_Cruver]

hi klawdin,

Welcome to Lenovo Community Forums!

Open Device Manager and Uninstall all That start with HID- under Human interface devices.

REstart the system and see if that works.

Also Perform a Power Drain.

Hope this helps

Cheers!

[klawdin]

Both didn't work. Oh and here's the thing - before I uninstalled those HIDs, the touch screen will not work after some time of use, but when I restarted the laptop it will work again.

[Solid_Cruver]

hi klawdin,

I see,

Try Turning Off Fast Start up option

http://www.eightforums.com/tutorials/6320-fast-startup-turn-off-windows-8-a.html

After that do a Hard Restart

     See if that will work,

[klawdin · Accepted solution]

Let's see. I didn't know what exactly I did but the touch screen function is stable now - no more stopping of the function after a while. I upgraded to 8.1 and installed windows updates. That must have done the trick. Anyways, thank you very much for assisting me in this problem.

[romron]

Hello.. I just encountered the same problem yesterday .. Already tried uninstalling those HIDs and Turning Off Fast Start Up Option. Butstill the touch screen isnt working.. please help

[romron]

Already uninstalled all that start with HIDs and was asked to restart. But after rebooting, when I checked device manager - HIDs that I uninstalled are still there.. The problem is still not solved. And now, everytime I opened my laptop - Explorer.EXE always prompt to my screen.

[punzalan25brian]

I have also the same exact problem. Sometimes the problem occur, sometimes stablize when restart. I think it is not just related to the windows update because sometimes there is no important update but touch screen is still not working. In short, it is in latest update.

It is also windows 8 Single Language.

Is it hardware or software problem? please tell me right away, because i have this in almost 4 days. I only have 7 days from the day it bought for replacement.

[ksbeh]

Same issue happened to me, the touch not working twice since I bought it 2 months ago. It just goes well again 1 day after (weird). What is the problem actually? Lenovo pls come and assists us, thanks. 

[Techiebobo]

I have the same problem. I just bought this about 2 months ago and never had a problem until Windows was updated. Now the touch feature sometimes work, sometimes it does not. Please help. The reason I bought this in the first place  because it is touch.