06-01-2014 09:33 PM - edited 06-01-2014 11:31 PM
My laptop's touch screen function stopped working just a while ago. When I shut down my laptop, tere's this windows update that lasted for more or less an hour. After that, the touch screen just stopped working. Note that there hasn't been any program installation prior to the antivirus uninstallation - all programs and files contained in the laptop is as it was the moment I bought it.
*Laptop's running Windows 8 Single Language
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06-03-2014 03:47 PM
Welcome to Lenovo Community Forums!
Open Device Manager and Uninstall all That start with HID- under Human interface devices.
REstart the system and see if that works.
Also Perform a Power Drain.
Hope this helps
06-03-2014 07:14 PM
Both didn't work. Oh and here's the thing - before I uninstalled those HIDs, the touch screen will not work after some time of use, but when I restarted the laptop it will work again.
06-04-2014 07:52 AM
Try Turning Off Fast Start up option
After that do a Hard Restart
See if that will work,
06-09-2014 12:42 AM
06-11-2014 12:04 AM
06-11-2014 01:38 AM
07-01-2014 06:09 PM
I have also the same exact problem. Sometimes the problem occur, sometimes stablize when restart. I think it is not just related to the windows update because sometimes there is no important update but touch screen is still not working. In short, it is in latest update.
It is also windows 8 Single Language.
Is it hardware or software problem? please tell me right away, because i have this in almost 4 days. I only have 7 days from the day it bought for replacement.
07-17-2014 07:05 AM
Same issue happened to me, the touch not working twice since I bought it 2 months ago. It just goes well again 1 day after (weird). What is the problem actually? Lenovo pls come and assists us, thanks.
07-24-2014 05:49 PM
I have the same problem. I just bought this about 2 months ago and never had a problem until Windows was updated. Now the touch feature sometimes work, sometimes it does not. Please help. The reason I bought this in the first place because it is touch.