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Lisel
Fanfold Paper
Posts: 2
Registered: ‎11-12-2019
Location: GB
Views: 393
Message 1 of 5

S540 does not turn on

Hello,

 

No one answered my yesterday's question, and here we go - another one....

S540 will not turn on. Battery full, pressing ON button, and the button and keyboard is lightning up for a second, in 5 second intervals. It is not turning on. 

Any ideas?

Support Specialist
Posts: 458
Registered: ‎11-04-2019
Location: US
Views: 279
Message 2 of 5

Re: S540 does not turn on

Hi @Lisel ,

 

Welcome to Community Forums!

 

You can try to perform a power drain:

  • Shutdown/turn off the computer
  • Unplug AC adapter
  • Press and hold power for 20 seconds
  • Connect AC adapter, then restart

You can also try using a different charger or connect to a different power outlet and see if that would fix it.

If it's still not turning on after doing the steps, it's a possible hardware failure. 

 

Give us an update on how it goes.

 

Regards

 



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MikeHundt
Paper Tape
Posts: 2
Registered: ‎12-23-2019
Location: US
Views: 198
Message 3 of 5

Re: S540 does not turn on

I just got this new Ideapad S340 two weeks ago.  Twice now, it would not power up.   Unplugged everything including power.  Now help.

 

Pressed power button for 5 seconds and the power led went off;  pressed the power button again and power led (on the button) came back on but it still would not power on.  I tried this again, and finally the third time it came up. and I am using it now to type this message.

Any help or suggestions?  All updates and upgrades and latest Windows 10 patches installed.

Thanks for your help

Mike Hundt

Support Specialist
Posts: 458
Registered: ‎11-04-2019
Location: US
Views: 187
Message 4 of 5

Re: S540 does not turn on

Hi @MikeHundt,

 

Welcome to Community Forums!

 

Is this happening randomly?

Have you checked if there's anything wrong with the power button?

 

You can try to perform a power drain:

  • Shutdown/turn off the computer
  • Unplug AC adapter
  • Press and hold power for 20 seconds
  • Connect AC adapter, then restart

You can also try the troubleshooting steps provided on this article regarding Machine will not turn onhttps://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-t-series-laptops/thinkpad-....

You can call Tech Support for hardware related issues if the unit is under warranty.

 

Give us an update on how it goes.

 

Regards

 



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow @LenovoForums on Twitter!







MikeHundt
Paper Tape
Posts: 2
Registered: ‎12-23-2019
Location: US
Views: 181
Message 5 of 5

Re: S340 does not turn on

Yes, this has resolved the problem, however, it has happened twice in the last week.  I see nothing wrong with the Power on Button.

 

One thing of note.  As far as I remember, both times I had put it into "Sleep" mode and closed the lid.   It seems to occur right after opening the lid and pressing Power on.   Lid switch issues?   Is the Lid switch magnetic or something else?

 

Yes, this is still under warranty, I just bought it on December 5, 2019

 

Best Regards

Mike Hundt

 

 

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