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06-06-2018

Germany

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Touchpad issue after Windows update

2018-06-06, 20:57 PM

Just had to run a major Windows update on my U31-70 notebook. While USB mouse and keyboard work well, touchpad and keyboard on the Notebook do not work any more. Failure note: Alps_SetMouseMonitor Error. How to solve?

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02-22-2017

United Kingdom of Great Britain and Northern Ireland

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Re: Touchpad issue after Windows update

2018-06-11, 13:21 PM

Hello Albrechtino

Thanks for using the Lenovo forums.


This would be a driver issue if I`m correct.

 

Try to download the Touchpad/Keyboard (If available) and Chipset drivers for the unit from the support page. Make sure to reboot after an update on the unit.

Hope this helps, let us know how you get on.


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