07-20-2012 04:37 PM
I've had my U400 for about a week and the D drive is full and my comp freezes occasionally and I think this is the problem. I know next to nothing about the inner workings of computers and I have not a clue as to how to fix this. The D drive is the smaller one of the two and I understand that this is for the system backup, but it shouldn't be this full and giving me alerts constantly. Did I set up the backup incorrectly or how do I remedy this issue?
Thanks!
Solved! Go to Solution.
07-20-2012 07:22 PM
The sound will also stop randomly and the computer wont open programs so I have to restart. It is really frustrating!
07-20-2012 11:18 PM
07-21-2012 01:29 AM - edited 07-21-2012 01:30 AM
Hi,
i agree with the other poster that it is probably a malware infection.
The ESET online scanner i always recommend for a scan, is currently unavailable
you can scan with http://www.malwarebytes.org/products/malwarebytes_free
Please make sure to update first before running a scan,
if anything is found please go to the malware forum for assistance.
http://forums.lenovo.com/t5/Security-Malware/bd-p/Security_Malware
İf you have any more questions please feel free to ask here
Good luck
07-21-2012 02:51 AM
ESET site is working again
http://www.eset.com/us/online-scanner/
Please make sure to check mark all appropriate boxes,
disable your antivirus before the scan and re enable afterwards
note the results and if any malware is found report results in the Malware forum.
Let us know how you go.
07-21-2012 05:01 PM
I have 10.4MB left but am continually getting notifications that the drive is full.
07-22-2012 02:40 AM
Yes that's understood!
Did you follow my suggestions to get rid of rthe malware,
tha's possibly(highly likely in fact) causing this?
07-22-2012 09:18 AM
Yes, I ran the scan and it found 4 trojan files, I fixed them and my computer seems to be running a lot smoother. Thanks for the help!
07-22-2012 09:52 AM
Evidently I spoke to soon. I am running Avast and when I turned it back on after running the scan, all the problems came back. Is there a suggested antivirus software I can use instead?
07-22-2012 10:03 AM - edited 07-22-2012 10:03 AM
It sounds like you might still have malware infecting your system (malware can be very persistant). MajorGeeks has an excellent step-by-step Malware Removal Guide that I would encourage you to take your computer through.