04-04-2016 09:41 PM
Everything was working fine until few days ago where LEFT, UP, PgDn, Home, Delete buttons stopped working.
I tried re-installing the drivers and even updating the BIOS, but none of these seems to work.
Is this simply a hardware malfunctioning or could this be fixed with some sort of system update?
Solved! Go to Solution.
04-04-2016 11:07 PM
Welcome to Lenovo Community
We can try 2 small simple steps :
1 - i believe your battery non removable so please turn off your machine, remove the charger, press & hold the power button for 15 seconds then plug the charger & power on your device. ( now try your mal function keys if they are working or no, if no so please go to the next step.
2 - try an external keyboard, if the same malfunction keys not working on the external keyboard as well so its software or settings issue but if its working well so 100% its hardware issue from your machine keyboard so in this case you should deliver your device to the nearest service center. Kindly find the phone number of Lenovo Call center in your country in the below link:
Please tell me what happened after
Best Of Luck
04-05-2016 12:40 AM
Welcome to the Lenovo community!
Please clean the keyboard layout for any dust particles. Also check if on-screen keyboard is available & check issue persist in safe mode.
Please update the latest BIOS driver. Click here for BIOS driver.
Let us know how you get on.
Tap that kudos button if I helped
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04-06-2016 08:25 AM
What about trying an external keyboard? Is it working or u didn't try ? Anyway try an external keyboard if it works so u have to deliver your device as I told u before to the service center sure it's a hardware issue.
Best of Luck