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kafri
What's DOS?
Posts: 2
Registered: ‎03-10-2017
Location: DE
Views: 339
Message 1 of 4

U310 - 2cm black screen

hello , I'v got a 2cm vertical black line in the left side of the screen of my lenovo ideapad u310 and the problem is not in the screen because when I reinstalled the windows the problem was fixed for tow days and then after finishing installing the drivers the problem got back .

any help please ??

 

Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.

 

Sr Support Specialist
Posts: 7,422
Registered: ‎11-30-2015
Location: PH
Views: 299
Message 2 of 4

Re: 2cm black screen

Hi kafri , 

 

Welcome to the Community Forums.

 

Would the same verstical line appear on an external display?

Having this line after drivers update, maybe we can try to uninstall (try to notice if the line dissappears) and then update the video drivers from the support site first. If the line is gone set drivers update to never.

 

Check if resolution settings and or changing scaling properties helps /ratio aspect helps.

Update us how it goes.

 

Regards



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kafri
What's DOS?
Posts: 2
Registered: ‎03-10-2017
Location: DE
Views: 263
Message 3 of 4

Re: 2cm black screen

hello ,
I tried to install a new windows 7 but the problem is the same nothing changed , when I log into Bios settings the line appears also , the screen appears completely but the line still appears.
Sr Support Specialist
Posts: 7,422
Registered: ‎11-30-2015
Location: PH
Views: 254
Message 4 of 4

Re: 2cm black screen

Hi kafri , 

 

Greetings. 

 

As it appears on the BIOS , this may no longer be considered OS dependent and more particular on hardware .

Would the screen appear as the lines cutting part of the screen or the screen moved to its side. 

 

Connect the laptop on an external display ( absense of such may isolate issue on LCD and not the graphic card or OS).

 

Update us how it goes.

 

Regards



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