03-04-2015 04:23 PM
Drivers all show working properly. Not intermittent. Tried settings and no help. No response when touching screen at all. Can't calibrate. Bios has no update available. Nothing in manual under troubleshooting. Any quick fix suggestions have likely been tried, but open to all ideas.
If all else fails, and assuming the digitizer is bad, what does repair entail and any rough estimate?
Is there any recall? I see this issue on the forum a lot with not many folks getting it resolved.
03-11-2015 10:09 AM
Welcome to Lenovo Community Forums!
Have you tried booting the system in Recovery Mode (One Key Recovery), You're not going to Recover the system since your only going to check the touchscreen in that mode "Outside Windows"
See if the touhcscreen works there,
If Yes, I would suggest doing a factory Reset First Before jumping into a hardware Repair.
If No, Then I think you're correct with the digitizer.
03-11-2015 11:24 AM
Thank you for the tip. Unfortunately touch isn't working within the One Key Recovery environment either. Any idea what repairs may cost through Lenovo service?
03-11-2015 02:16 PM
Thanks for getting back with your findings!
I'm not sure with the cost, You can try calling Lenovo Technical Team for that info