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xcorat
What's DOS?
Posts: 1
Registered: ‎05-16-2014
Location: United States
Views: 612
Message 1 of 2

U310 no power. Power adapter and connector seem to work fine.

Hi all,

Really in need of help, I have a U310 ( non touch version) that doesn't turn on.

How it happened: I dropped it lightly and when I picked up the top right corner sort of seemed detached. I pressed it back and it worked fine that day. But the next day I tried to turn on and the battery LED blinked three times slowly in amber and the laptop wouldn't turn on.

What I tried: checked the power adapter, and it reads 20V fine. Checked with aanother adapter at Fry's just to make sure with the same result.

2. I opened and checked power connector, and 20V goes out of it too
Retired Support Specialist
Posts: 1,226
Registered: ‎11-18-2012
Location: Egypt
Views: 587
Message 2 of 2

Re: U310 no power. Power adapter and connector seem to work fine.

Dear Customer 

 

Welcome in lenovo community

 

Please follow the below steps and let us know if the issue still exist

 

1- power off the machine

2- connect the charger 

3- hold the power button down for 15 sec

 

Check if the unit will turn on or not

 

Thanks

Alaa



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