04-05-2016 09:43 PM
I can't get the BIOS to update (to version 65CN99WW, running a much older version). When I run the provided tool the laptop just sits at a black screen and doesn't do anything. Do I have to update to a BIOS in between first? And to get to the BIOS to boot from a flash drive or something, I can't access the UEFI settings option in the advanced Windows settings.
04-06-2016 12:39 PM
Hi a_dunker ,
Similar to your issue on this article that you can follow .
To those that are running Windows 8 and not able to access the BIOS, please download the BIOS update from the link below.
|Install the package in Windows|
You can also try turning off the PC and using the Novo button (one key rescue button left side item1 page 4) to turn back on. This would offer the BIOS setup option from the Novo menu , Choose "Configurtion-> BIOS back flash" , set to Enabled. Choose "Boot-> Boot Mode", set to UEFI. save and exit.
Update us how it goes.
04-06-2016 06:36 PM - edited 04-06-2016 06:36 PM
Part of the problem is I cannot enter the BIOS at all. It boots straight into Windows. Similar with the novo key, if I use it to boot the computer the selection screen comes up, but no matter what I choose it boots into Windows.