I get the above message when trying to start the laptop.   Is the problem in the SSD, the HDD or Win10?  I tried the 1 Buttton Recovery (twice) and nothing changes even though it says the recovery was successful.  What should I do?

Hello LarryLenova

Thanks for using the Lenovo forums.


It sounds like there will be an issue with the storage drive that windows is installed on wether that`s HDD or SSD, Try a static discharge for this, it may help to resolve the issue or at least get rid of any built up static on the motherboard.

(If the battery is internal, please just skip the remove/replace battery steps.)
1. Turn the unit off
2. Remove the battery and the Mains adapter
3. Press and hold the front power button for 30 seconds
4. Replace the battery and the Mains adapter
5. Turn the unit on as normal

You can also try to get in touch with your local Lenovo support line and see if you are able to request a recovery media to try.

 If these steps do not work I would recommend, that you call your local Lenovo support line for a possible service. Below is the link to the phone list where you can find these numbers

Hope this helps, let us know how you get on.


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In addition to Krakken,

In the BIOS, can you set the following settings and observe:

Security Tab:

Secure Boot = Disabled

Exit Tab:

OS Optimized Defaults = Other OS

 - Link to picture

Update us how it goes.

Regards,

Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

Larry, i would recommend contacting Lenovo service centres and applying the normal phone techniques to get it replaced promptly or assist you further.

Schedule a Call-back for faster support

English 24 hours a day 7 days/week 

During business hours, you may also engage with live chat support.

Update us how it goes.

Regards,         

Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!