01-27-2016 08:10 AM - edited 01-28-2016 12:20 AM
I bought this laptop a little over a year ago and now the computer is shutting down after being on for 30 minutes.
Even on battery, booted to a Linux Flash drive, running in the BIOS or propped up to let it vent, it crashes in 30 minutes exactly.
It's core i7, 8gb, 1tb HD, Lenovo U530 Touch.
Any ideas about what the problem could be?
01-28-2016 12:01 PM
Hi Dvglynn ,
Welcome to the Community Forums.
A timed shutdown closely relates to a probable heating issue.
Definitely not a software issue since linux boot and BIOS isolates it from Windows.
You may want to run temperature check similar to tools such as HWmonitor or Speccy to monitor internal temperature of the devices . Monitor changes every 5 minutes.
Check for any hot spots on the board like chipsets (video) processor and heatsink and fan .
See if clean up or reapplication of thermal paste would help if you have the skills and tools to do that else have your local tech check it.
The windows event viewer can also be a good reference too.
Update us how it goes specially with with the temperature checking.
01-28-2016 12:58 PM
01-28-2016 01:59 PM
Hi Dvglynn ,
Best to have it checked internally .
You may call in Lenovo tech support for service or any local tech repair center.
Getting back on hotspots after 20 mins. any burnt smells too internally.
Have it cleaned out and check for loose ports and cables .
On your end you may try :
Reload BIOS defaults on Exit tab , Load optimal defaults then save and exit assuming that there was no overclocking done.
Aside from temp checks , run hardware diagnostics using individual tool since we only have 30 mins to work on it.
Stress test similar to this to isolate points of failure wil also help.
Let's see how it goes.