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14 Posts

12-07-2009

Taipei, Taiwan

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Upgrading U350 to Windows 7 - Shutdown now takes about 5 minutes

2009-12-07, 1:29 AM

I used a USB attached DVD/CD drive to upgrade to Windows 7 Ultimate and only the one-button-recovery stopped working.

 

I'm very happy with the result with only one nagging problem.

 

It takes the system about 5 minutes to shutdown. There is nothing to indicate why it is so slow and the lights indicate little or no system activity during the delay.

 

Otherwise, Windows 7 is quite fine and a big improvement over Vista.

 

Jim Kay

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3 Posts

01-24-2010

Sweden

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Re: Upgrading U350 to Windows 7 - Shutdown now takes about 5 minutes

2010-01-29, 21:26 PM

Hi again, think I solved it now.

 

I went to

http://consumersupport.lenovo.com/en/DriversDownloads/drivers_list.aspx?CategoryID=61415

 

and downloaded Windows 7 drivers/software for

- Veriface

- ReadyComm

- Synaptics Pointing Device Driver

 

Installed all three of them (so actually I dont know which one was the bad one).

 

Rebooted and ... halleluja, shutdown on about 10s.

 

Hope this helps for you too !!!

 

/ Håkan

 

 

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67 Posts

10-27-2009

Norway

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Re: Upgrading U350 to Windows 7 - Shutdown now takes about 5 minutes

2009-12-07, 14:13 PM

Strange. I did the same with my U350, and shutdown takes about 10 seconds.

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14 Posts

12-07-2009

Taipei, Taiwan

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Re: Upgrading U350 to Windows 7 - Shutdown now takes about 5 minutes

2009-12-08, 6:48 AM

Well at least I know it isn't a hardware problem. It might even be fixable.

 

Tak skal du ha!

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3 Posts

01-24-2010

Sweden

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Re: Upgrading U350 to Windows 7 - Shutdown now takes about 5 minutes

2010-01-24, 10:18 AM

Hi Joschka, I experience exactly the same problem as you have. After upgrading my U350 to Win7 the shutdown takes forever (approx 5 minutes).

 

Did you solve you problem, or do you have any ideas what the problem might be?

 

Cheers / Håkan

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14 Posts

12-07-2009

Taipei, Taiwan

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Re: Upgrading U350 to Windows 7 - Shutdown now takes about 5 minutes

2010-01-24, 15:38 PM

Given that 'sleep' and 'hibernate' are as quick as ever, it has to be some software process that refuses to stop.

 

Unfortunately, once it gets into the 'stuck' condition, the UI isn't there to let me debug it.

 

Joschka

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13866 Posts

12-07-2009

Czech Republic

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Re: Upgrading U350 to Windows 7 - Shutdown now takes about 5 minutes

2010-01-24, 16:39 PM

try to disable windows updates. if it's on, probably windows is trying to install updates while shutting off the computer.



Due to my absence, I may not reply your posts and/or personal messages

http://www.krasotaiskusstva.com
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14 Posts

12-07-2009

Taipei, Taiwan

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Re: Upgrading U350 to Windows 7 - Shutdown now takes about 5 minutes

2010-01-25, 3:32 AM

The "Shutdown' button on Windows 7 shows an indicator of pending updates AND the 'shutting down' window tells you it's installing updates.

 

This is not the source of the problem.

 

Furthermore, it happens at EVERY shutdown even if the machine was not connected to the Internet while running.

 

Nice try, no cigar.

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13866 Posts

12-07-2009

Czech Republic

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Re: Upgrading U350 to Windows 7 - Shutdown now takes about 5 minutes

2010-01-25, 13:59 PM

how about restoring system to factory defaults?

:)



Due to my absence, I may not reply your posts and/or personal messages

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14 Posts

12-07-2009

Taipei, Taiwan

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  • Message 9 of 12

Re: Upgrading U350 to Windows 7 - Shutdown now takes about 5 minutes

2010-01-26, 0:44 AM

Assuming I even still have a factory image to test with, the problem would have to be bad enough to justify the large amount of time it would take to test that out.

 

In the end I would certainly restore the software to the current configuration because this is the way I want to use it.

 

I suppose I can just use Hibernate a lot.

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3 Posts

01-24-2010

Sweden

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  • Message 10 of 12

Re: Upgrading U350 to Windows 7 - Shutdown now takes about 5 minutes

2010-01-29, 20:26 PM

I tried to boot in safe mode, and after that the computer shuts down fast.

 

When booting in normal mode I still have this problem.

 

Also tried to shut down instead of logging in. This also results in the same problem.

 

My conclusion, ... a process that is started before login, and is not a windows core process (since safe mode works OK) hangs the system at shutdown.

 

I have no idea which process though. I have tried to disable everything, but still the same problem appears.

 

I´m suspecting the Veriface softvare. Joschka ... do you also have Veriface installed?

 

Keep on trouleshooting !!!

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