cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
IlanB
Fanfold Paper
Posts: 6
Registered: ‎08-15-2017
Location: IL
Views: 3,208
Message 1 of 8

WiFi of Ideapad S10-3 not working

WiFi not working, while F5 functioning OK and indicating ON, I have the WiFi light indicator ON, but no networks are found (there are a few networks seen on the other laptop).

I think this happened after trying to upgrade from Win 7 to Win 10, and then going back to Win 7 (10 not supported).
Any ideas will be much appriciated!

Many Thanks,

iLan

Retired Support Specialist
Posts: 182
Registered: ‎07-19-2017
Location: IN
Views: 3,188
Message 2 of 8

Re: WiFi of Ideapad S10-3 not working

 

Hi IlanB,

 

Welcome to Lenovo Forums,

 

As i understand that the wifi stopped working on your ideapad S10. Although the wifi light indicator is on here are the below troubleshooting steps that you could try.

Method 1: Make sure that the WLAN Autoconfig service is running on the computer and is set to automatic.

  1. Go to Run by pressing Windows + Rsimultaneously.
    2. Type services.msc and then Enter.
    3. Select  WLAN Autoconfig service and then right click on it and then select properties.
    4. In general tab select Automatic

 

Method 2: Run hardware and devices troubleshooter and check.

  • Press the Windows + X,and click on Search.
    • Type troubleshooting and select Troubleshooting.
    • Click on Hardware and Sound and select Hardware and Devices and click on Next to run the troubleshooter.

If the above two methods doesn’t work you can download and re-install the Lenovo energy management by clicking this link

hope the above information helps.

 

Please feel free to post in Lenovo Community Forums if you have any further queries!

 

Regards,

Rameez

 

Tap that kudos button if I helped.
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

 

IlanB
Fanfold Paper
Posts: 6
Registered: ‎08-15-2017
Location: IL
Views: 3,180
Message 3 of 8

Re: WiFi of Ideapad S10-3 not working

Hi Rhamizz,

Indeed I see you are an expert, and I realize my problem is not a trivial one...

Your first advice did not bring any change.

Your second advice improved the situation, now the F5 popup operations influence the state of the wireless led. However still no connections are seen.

Your third advice - I already did it a while ago and it did not solve the issue. I can try it again if you think the second- advice-improvement may influence the third-advice-outcome.

FYI, in the  Device Manager I have under Network Adaptors:

- Atheros... seems OK

- Realtek... seems OK

- Microsoft Teredo Tunneling Adapter - seems NOT ok:

    - Device Status: The device cannot start. (code 10)

    - Second advice troubleshooting reported an error on Teredo.
I have no idea if Teredo is related, required. Anyhow I'll try installing this drive again.

Additional expert advice will be much appriciated!

THANKS, iLan
 

 

IlanB
Fanfold Paper
Posts: 6
Registered: ‎08-15-2017
Location: IL
Views: 3,176
Message 4 of 8

Re: WiFi of Ideapad S10-3 not working

Hello Again Rhamizz,

I fixed the Toredo issue, now all network devices are working properly.

The original problem is till with me, can't see any wireles networks.

Thanks for your next advice :-) as I have no idea on what to do next...

iLan 

IlanB
Fanfold Paper
Posts: 6
Registered: ‎08-15-2017
Location: IL
Views: 3,175
Message 5 of 8

Re: WiFi of Ideapad S10-3 not working

Last piece of info:

Both Realtek and Teredo have nothing in thier "Network Address" property. Is this OK?

Retired Support Specialist
Posts: 182
Registered: ‎07-19-2017
Location: IN
Views: 3,170
Message 6 of 8

Re: WiFi of Ideapad S10-3 not working

 

Hi IlanB,

 

Thanks for your reply try these below steps

 

  1. Right click on the Network adapter and try 'Disable' and 'Enable'
  2. Right click on the Network adapter and try Disconnect and Connect
  3. Go to Start > Computer > right click > Manage > on the right pane, select the Network adapter > right click and choose 'Uninstall'. Once the Uninstall finished, click on Search for New hardware changes. This will install the wireless adapter again or install the latest drivers
  4. Right click on the Network adapter > Properties > select "Internet Protocol version 4(TCP/IP) > Properties > click on "Obtain IP address automatically" > click on OK.

 

You can also refer to this LINK

 

Please update the WLAN Drivers & reboot the system. 

 

 

Hope this helps. Let us know how you get on.

 

Please feel free to post in Lenovo Community Forums if you have any further queries!

 

Regards,

Rameez

 

Tap that kudos button if I helped.
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

 

IlanB
Fanfold Paper
Posts: 6
Registered: ‎08-15-2017
Location: IL
Views: 3,158
Message 7 of 8

Re: WiFi of Ideapad S10-3 not working

Hello Rhamizz,

I have Atheros AR9285 and Realtek drivers installed. I followed all your latest instructions on both, it did not change anything. FYI, once I uninstalled a driver, it was automatically (without my intervention) reinstalled with in 30 seconds.

RE "Right click on the Network adapter > Properties > select "Internet Protocol version 4(TCP/IP) > Properties > click on "Obtain IP address automatically" > click on OK."

I don't see "select "Internet Protocol version 4(TCP/IP)" under any of the tabs.

I hope you have additional advice?

THANKS, ilan

 

 

Retired Support Specialist
Posts: 182
Registered: ‎07-19-2017
Location: IN
Views: 3,137
Message 8 of 8

Re: WiFi of Ideapad S10-3 not working

 

Hi Ilan,

 

Thank you for the reply!

 

I would suggest you perform these steps mentioned below and see if the issue is resloved.

 

way 1:

Run cmd as Administrator. Run command:

netsh interface IPV4 uninstall

Wait 2-3 minutes, run:

netsh interface IPV4 install

 

way 2:

Run cmd as Administrator. Run command:

resets WINSOCK entries to installation defaults

netsh winsock reset catalog

resets IPv4 TCP/IP stack to installation defaults:

netsh int ipv4 reset reset.log

or

netsh int ip reset reset.log

need reboot

way 3:

Run ncpa.cpl as Administrator.

Right-click the network connection which you are using, and then click Properties.

Click on Internet Protocol TCP/IPv4.

Click Install then.

Click Protocol, and then click Add.

Click Have Disk.

Type the location as %windir\inf%, example: C:\windows\inf and then click OK.

On the list of available protocols, click Internet Protocol (TCP/IPv4), and then click OK.

 

Hope this helps. Let us know how you get on.

Please feel free to post in Lenovo Community Forums if you have any further queries!

 

Regards,

Rameez

 

Tap that kudos button if I helped.
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

 

Check out current deals!


Shop current deals

Top Kudoed Authors