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marcvk
What's DOS?
Posts: 2
Registered: ‎02-04-2009
Location: UK
Views: 1,129
Message 1 of 4

boot process hanging on welcome screen

When I boot my new S10e it sometimes hangs on the Windows XP welcome screen.

It happens too often not to care. Sometimes I have to shut it down and back up 5 times before it goes past it.

Has anyone else seen this?

 

It's a new machine and all I've done is update all microsoft patches, uninstall office 2007, and installed AVG free and openoffice.

Any help would be appreciated, otherwise this little beauty will have to go back. :-(

Marc

Retired Moderator
Retired Moderator
Posts: 272
Registered: ‎11-11-2008
Location: Canada
Views: 1,125
Message 2 of 4

Re: boot process hanging on welcome screen

Welcome to the forum marcvk,

 

What happens when you boot Windows in safe mode?

__________________________________________
John B @ forum.notebookreview.com
frankjg
Punch Card
Posts: 84
Registered: ‎01-21-2009
Location: Kenmore,WA
Views: 1,121
Message 3 of 4

Re: boot process hanging on welcome screen

Do a One Key  restore to factory default and see if all is ok.

 

Frank

 

 

Frank
Kenmore, WA
USA
marcvk
What's DOS?
Posts: 2
Registered: ‎02-04-2009
Location: UK
Views: 1,090
Message 4 of 4

Re: boot process hanging on welcome screen

Thanks guys. Booting into safe mode worked but I did notice some flickering from the face recognition software.

I disabled the face recognition and now it appears to be working fine.  fingers crossed.

 Marc

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