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7 Posts

10-29-2016

United Kingdom of Great Britain and Northern Ireland

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  • Posts: 7
  • Registered: ‎10-29-2016
  • Location: United Kingdom of Great Britain and Northern Ireland
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  • Message 1 of 2

charging light flashing white wont turn on and cant get to battery

2016-10-29, 20:22 PM

my laptop charging light wont stop flashing white and laptop wont turn on and cant get to battery.

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12665 Posts

11-30-2015

Philippines

7275 Signins

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  • Posts: 12665
  • Registered: ‎11-30-2015
  • Location: Philippines
  • Views: 749790
  • Message 2 of 2

Re: charging light flashing white wont turn on and cant get to battery

2016-10-31, 15:43 PM

Hi paul1099 , 

 

Welcome to the Community Forums. 

 

Would you have the machine number ? Check on the machine number from the sticker or check it from here ,just keep your serial number confidential.

 

While unplugged from the ac charger , press and hold down the power button for 6-12 seconds as it is expected to manually shut down the machine . Hardware manual downloadable from the support site would give reference on removing battery to perform power drain .  

 

Update us how it goes.

 

Regards



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