cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
paul1099
Punch Card
Posts: 5
Registered: ‎10-29-2016
Location: GB
Views: 148
Message 1 of 2

charging light flashing white wont turn on and cant get to battery

my laptop charging light wont stop flashing white and laptop wont turn on and cant get to battery.

Sr Support Specialist
Posts: 8,910
Registered: ‎11-30-2015
Location: PH
Views: 107
Message 2 of 2

Re: charging light flashing white wont turn on and cant get to battery

Hi paul1099 , 

 

Welcome to the Community Forums. 

 

Would you have the machine number ? Check on the machine number from the sticker or check it from here ,just keep your serial number confidential.

 

While unplugged from the ac charger , press and hold down the power button for 6-12 seconds as it is expected to manually shut down the machine . Hardware manual downloadable from the support site would give reference on removing battery to perform power drain .  

 

Update us how it goes.

 

Regards



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Check out current deals!


Shop current deals

Top Kudoed Authors