02-15-2019 02:52 AM
Whilst the laptop is turned off, there's no problem with charging. If I leave the laptop charging it reaches full charge relatively quickly. However, if the laptop is on, the charging status does not progress and remains unchanged all the time. I've noticed that the charging icon goes on and off intermitently, so in the end the charging status does not change at all: It doesn't charge but it doesn't discharge either.
The laptop battery is new. I changed it because I thought it could be the root cause of the problem, but it is not. Grateful for any hints on the problem.