03-22-2017 12:20 AM
I have the ideapad s510p laptop running Windows 8.1 and I am stuck in the diagnosing your pc loop and it's missing me off. I have tried everything that has been suggested. The problem is the screen remains stuck on the loop, my F keys don't work, power button on/off suggestion to get to advanced options screen doesn't work, it doesn't matter what I press- the screen just remains on the Lenovo logo (black screen background) and the "diagnosing your pc" message and the little thinking..... dots going 'round! Can I remove the battery and then try something? I don't have a restore point set up and I don't care if I lose what's on this computer, I just want to get it working again!!!!!! I'm about to throw this laptop out the window. I'm tired of asking for help on this. Thanks
03-22-2017 06:27 AM - edited 03-22-2017 06:55 AM
Hi Zeropatience50 ,
Welcome to the Community Forums.
After trying all advance recovery options and that you are willing to start fresh, you may want to factory restore it.
One Key Recovery (page 20) can be launch by pressing the Novo button (item8 page 74) while the pc is off to power on. Novo Menu should appear to offer System Recovery , one key recovery from initial backup.
Hoping that the harddisk / OKR image is still viable , things should proceed as plan .
Else check on this option:
Hope this helps.
Update us how it goes for you.