cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
N_A
Paper Tape
Posts: 1
Location: london
Views: 66,459
Message 1 of 38

lenovo u410 won't work. Boot menu/App menu pops up

So when I turn on my lenovo u410 laptop I get this menu box up as seen below in a black background. I've played around with the menu and I get nothing. This has been happening for the past few days and usually it manages to get past this and start up normally. However today is the day it's decided to stay put and I have no idea what to do. This is very frustrating as I only bought the laptop less then 2 months ago. Please help!

 

IMAG0324A.jpg

 

 

 

 It's windows 8 btw

 

 

 

Retired Support Specialist
Posts: 481
Location: Egypt
Views: 65,939
Message 2 of 38

Re: lenovo u410 won't work. Boot menu/App menu pops up

Hi N_A,

 

Thanks for posting and welcome to the Lenovo Community,

 

I’d like to guide you in a way to try to set the HDD (Hard Disk Drive) inside the BIOS to be the first priority booting order so we will try to return the BIOS to factory default settings:

 

Step1: Please turn off the machine and then at the left side you can see the NOVO button which is the button with the curve arrow

 

Step2: Press on the NOVO button and then you will get option press on BIOS Setup

 

Step3: Please press on FN+F9 together and then press Enter on Yes option and then FN+F10 to save and exit and then press Enter

 

Hope the information helps. Let us know.

 

Regards

 

Soha



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow @LenovoForums on Twitter!

scresp0
Paper Tape
Posts: 8
Location: Madrid, Spain
Views: 65,857
Message 3 of 38

Re: lenovo u410 won't work. Boot menu/App menu pops up

Exactly the same happened yesterday!

 

I think the PC was hibernated. It resumed, but then I noticed that every time I wanted to launch a Windows application (whichever, it didn't matter), it just wouldn't load. Then I decided to reboot the computer.

 

Since then, I've lost it all. It won't boot. It doesn't matter what I change.. I've just tried to boot from an external USB device but it doesn't boot either. :-O - This is something I really can't understand!

 

I've also restored Default Values to BIOS but the problem still persists. What can I do?

 

I don't post the screenshot because it's exactly the same! :-(

 

Help!

KTMrulez
Paper Tape
Posts: 7
Location: Mönchengladbach
Views: 65,733
Message 4 of 38

Re: lenovo u410 won't work. Boot menu/App menu pops up

Hello!

 

I´ve got the same problem.

 

Is there a solution? Loading the optimized values doesn´t work.

 

 

 

Help too, :-)

 

Christian

 

 

nazhee
Paper Tape
Posts: 1
Views: 65,384
Message 5 of 38

Re: lenovo u410 won't work. Boot menu/App menu pops up

it's because your computer keyboard having problems with the F1 key. just try to do it on another computer that is normal, when first booting press the F1 key and it will show up the App menu pops up ..

rtolano
What's DOS?
Posts: 1
Location: Boston
Views: 65,329
Message 6 of 38

Re: lenovo u410 won't work. Boot menu/App menu pops up

Soha,

 

I have this issue, too, and my laptop is also barely 2 months old.  I followed your instructions and it did not work.  I'm very frustrated.  PLEASE HELP.

 

Rachel

Luminati2013
Paper Tape
Posts: 6
Location: United States
Views: 63,496
Message 7 of 38

Re: lenovo u410 won't work. Boot menu/App menu pops up

I am having this issue as well. I have been using the U410 for about a month. The cycle you are describing happens to me about 80% of the time. The only time I can get it to work is to blow it out with my compressor..... This is not acceptable Lenovo. Please reply and contact me asap.

Asma27
Paper Tape
Posts: 1
Location: Dearborn Heights, MI, USA
Views: 62,575
Message 8 of 38

Re: lenovo u410 won't work. Boot menu/App menu pops up

Hello. I am also having this problem. It's only happened to me once and it has been stuck ever since. I tried the instructions posted above but they wouldn't work. Please help! 

Luminati2013
Paper Tape
Posts: 6
Location: United States
Views: 62,570
Message 9 of 38

Re: lenovo u410 won't work. Boot menu/App menu pops up

Let me premise this.  I am a tech. I have over 20 certs in IT. I am not a novice. 

 

After about a month I sent it in. The HD, HDD, and the motherboard were all replaced. 

Send it in. 

Rick3
Paper Tape
Posts: 3
Views: 61,585
Message 10 of 38

Re: lenovo u410 won't work. Boot menu/App menu pops up

Today exactly the same happened to me after a year of perfect conditions.

 

Lenovo support, what do you guys recommend for this situation?

 

I`m stuck and next week is my graduation, so if this ain`t fixed before than... i`m in trouble.

 

Kind regards

 

Rick3