08-19-2012 06:19 PM
Greetings to all!
My laptop was working perfectly until some months ago that any document in Microsoft Word stopped working if I tried to save, print or close it. I did a system recovery that went with no big problems or errors, but the computer is not working properly: when I click for Windows Updates, it starts checking but does not finish; the same thing happens when I try to open my printers, it starts but does not complete the process. I have cleaned it from unused programs but I can't use Office documents or print, which what I need to work...any ideas on what to do?
08-24-2012 10:57 AM
Welcome To Lenovo Community
I am suspecting some windows files are corrupted and fresh reinstalling should all these issue
Backup your data and do a fresh installation or recovery system using OKR .
Hope This Helps
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